Performance reporting is vital in performance management, but quite often the finance department has conflicting objectives with the owners of plans, budgets and forecasts. In this concluding installment of a two-part series, see how automated internal performance reporting can deliver real
An entire new ecosystem of competing communications service providers (CSPs) has emerged from a rising tide of over-the-top services delivery. Listen to an audio presentation of a white paper that delves into revenue generation opportunities for CSPs created by the application of net promoter
Does your company still use paper-based processes? Are there inefficiencies in this process? It's time to rethink your digital approach to lower costs and improve engagement. It's time to drive forward to the cloud.
One of the biggest challenges for retailers has always been scaling great customer service, specifically how to better personalize in-store experiences. By combining data analysis, the Internet of Things, cloud and mobile technologies, retailers can make this level of personalization a reality for
How do you handle your semi-structured data? In this whitepaper from IBM Cloud Data Services, find out how keeping your data warehouse on the cloud can help you gain the competitive advantage by freeing valuable resources.
Once a year, one of the smallest towns in Denmark becomes the fourth largest in the country during Europe’s Roskilde Festival. Fast, scaled and optimized, data keeps all 130,000 guests safely fed, hydrated and informed—in a sustainable, efficient and well-organized way.
How does a Grand Slam tournament reinvent itself to retain and grow its fan base around the world? By undergoing a digital transformation. Learn how IBM serves up real-time analytics on all platforms for the French Open.
Avoid the productivity drain and customer frustration caused by content fragmentation. Keep the courtship period with customers alive by ensuring employees have unfettered access to enterprise content that can keep the customer experience harmonious. See how in a new IBM Enterprise Content
The connected nature of the digital era empowers energy and utility consumers to choose their providers and actively manage and monitor consumption. And energy and utility providers face new challenges to provide the services consumers demand and retain loyal customers. Learn more about a
As the data used by an enterprise grows in size, variety and importance, it is no longer acceptable that the gathering and maintenance of metadata remains an under-funded and neglected afterthought for data-driven organizations. Metadata management needs to become a key focus of an organization's
Environmentally friendly processes are becoming an important consideration for consumers. Analytics-fueled strategies for minimizing the environmental impact of driving practices can help your company reduce its carbon footprint and gain a competitive advantage with green-minded consumers.
A marked shift toward business participation in technology conversations couldn’t be more evident than it is to an industry analyst. Gain an analyst’s perspective on how customer-facing, content-rich processes for achieving customer loyalty are now the order of the day.
Whether organizations want to extract customer data beyond names and addresses from unstructured data sources; pull specific dates, times or monetary amounts; predict trends from sentiment data; or engage in many other uses, text analytics is the way to go. Learn the details of text analytics, and
Performance reporting is a vital component of performance management. But very often professionals in the finance department have conflicting objectives with the owners of plans, budgets and forecasts. In this first installment of a two-part series, take a look at some performance reporting best
With BigInsights having established itself as a leader and with IBM focused on a Cloud First Strategy, we saw the opportunity to help customers reduce these capital and management costs, to enable them to focus on running the analytics for business advantage while providing BigInsights on a dynamic