Blogs

Bob Palmer
Global Banking Industry Marketing, Big Data, IBM

Bob Palmer leads an IBM industry marketing team for big data in the Financial Services and Communications sectors. Bob has extensive financial services industry experience combined with B2B software expertise. He spent 12 years in investment management with several firms including Morgan Stanley. In 1997, Bob joined the enterprise software industry serving the financial services sector. He regularly speaks and writes on financial services business and technology topics, focusing on CRM, analytics and big data.

Fighting fraud in banking with big data and analytics

September 24, 2014
Banks can reduce fraud and improve customer satisfaction with next-generation big data and analytics technologies Read More

The value exchange of consumer insight for data privacy in banking

September 18, 2014
New big data and analytics capabilities enable deeper consumer insight to drive improved products and services in banking. But will consumers accept the increased use of their data? Read More

What banking can learn from retail

July 24, 2014
Banks can improve their reputation and gain consumer trust by emulating retailers and leveraging big data and analytics. Read More

Where are financial organizations successfully applying big data and analytics?

June 10, 2014
Move beyond big data hype and focus on the capabilities big data can provide. Start your big data journey by concentrating on a few key business use cases that could make a meaningful impact on business results through the application of big data and analytics. Read More

Banking on Hadoop

May 29, 2014
While Hadoop is a technology for data management and analytics, it has important capabilities that business leaders should know about. Read More

From incomes to outcomes: Banks move from limited tunnel vision to unlimited focus

April 15, 2014
Many banks have data in their organizations right now that they're not monetizing. Analyzing customer interaction data will drive new revenue and improve customer retention. Read how IBM clients are analyzing call center interactions, web visits, chats and social data to better understand what their customers want. Read More

IBV study on analytics, part 14: Driving change with analytics as a core competency

March 18, 2014
This is part 14 of our series on the findings and text from the IBM Institute for Business Value’s latest study and paper “Analytics: A blueprint for value - Converting big data and analytics insights into results” from my colleagues Fred Balboni, Glenn Finch, Read More

IBV study on analytics, part 13: Enriching the core analytics platform and capabilities

March 11, 2014
This is part 13 of our series on the findings and text from the IBM Institute for Business Value’s latest study and paper “Analytics: A blueprint for value - Converting big data and analytics insights into results” from my colleagues Fred Balboni, Glenn Finch, Read More

IBV study on analytics, part 12: A business driven strategy for analytics

March 4, 2014
This is part 12 of our series on the findings and text from the IBM Institute for Business Value’s latest study and paper “Analytics: A blueprint for value - Converting big data and analytics insights into results” from my colleagues Fred Balboni, Glenn Finch, Cathy Rodenbeck Reese and Rebecca Sh Read More

IBV study on analytics, part 11: Strategy, technology and organization

February 28, 2014
A business driven approach to analytics Read More

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