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Lorraine Fernandes
RHIA,Global Healthcare Industry Ambassador, IBM Information Management

Lorraine Fernandes is an international thought leader, accomplished author and respected public speaker on topics related to health information technology. She has published numerous articles on the impact of using information technology for the improvement of individual and population health. She has in depth knowledge about data exchange and data quality. Additionally, she has expertise in patient, provider and citizen identification related to patient safety, electronic health records and customer satisfaction. Lorraine is a principal liaison with international and US professional and industry agencies and IBM clients.

What it means to be a pioneer in healthcare transformation

December 13, 2013 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
Recently I was the recipient of the American Health Information Management Association (AHIMA) 2013 Pioneer Award for my work over the years in advancing data standards, data quality and international health information management. To say I was honored to be in the company of previous award winners...

4 Keys to Reference Data: Conversations with a Healthcare CIO

July 15, 2013 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
I recently spoke with a healthcare CIO to explore his perspective on the challenges of managing reference data.  The points he raised reminded me of a similar conversation almost two years ago, although the two conversations had very different origins. I think the convergence of thinking stems from...

Managing Reference Data in the Era of Analytics and Big Data

July 1, 2013 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
Managing reference data in a healthcare system or a payer organization is not easy. While trying to wrap my head around this vexing requirement, I pondered how many coding systems I’ve learned in my health information management career.  Despite still being 39 (I celebrate the anniversary of my...

Mastering Data in Healthcare: Beyond Patients

May 13, 2013 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
Increasingly, recent conversations with customers around the world have included the need to address multiple types of data, commonly called “multi-domain” in master data management (MDM) circles. This stems from several factors: an increasing emphasis on data exchange; the rise of accountable care...

Healthcare Analytics Through a Clinical Hub

April 29, 2013 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
How can a clinical hub deliver analytics across a healthcare organization? Lorraine Fernandes shares a very simplistic summary of how a clinical hub works, and describes benefits of the approach.

Multi-domain MDM in Healthcare: Location & Organization

April 26, 2013 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
Healthcare involves several domains of data, including patient/person, provider, insurance and reference data. Outside of healthcare, the patient/person domain would be called customer, and in a real sense, the healthcare patient is a customer of the payer or the healthcare provider. Increasingly,...

MDM and National Identifiers: A Winning Combination

February 19, 2013 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
Even when a national identifier or a national healthcare identifier exists, master data management (MDM) is still needed to improve data sharing, accuracy and privacy.

Healthcare 2013 – Don’t Leave Home Without Your Umbrella

January 16, 2013 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
The 2013 forecast for United States healthcare is stormy, but organizations that have begun to prepare will see sunny days ahead.

Big Data In Healthcare: Yes!!

October 8, 2012 | by Lorraine Fernandes, RHIA,Global Healthcare Industry Ambassador, IBM Information Management
For the past few years, healthcare transformation discussions have centered around EMR adoption, data exchange and interoperability. As we conquer EMR adoption and begin to see the fruits of data exchange (albeit slowly), the conversation swings to analytics to inform and transform clinical and...