Blogs

Natasha Bishop
Big Data Strategy lead, IBM
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Natasha Bishop is a Big Data Strategy lead and moderates the popular Customer eXperience Optimization (#CXO) twitterchat. Follow Natasha on Twitter at @Natasha_D_G

Big Data & Analytics Heroes: Paula Post

July 22, 2014
Paula Post, group VP of merchandise optimization at BonTon Stores, Inc., indicates that with big data she is delivering to her workforce “true information so they can spend their time making decisions and doing things to drive the business.” Paula is this week’s IBM Big Data and Analytics Hero. Read More

Big Data & Analytics Heroes: Vince Walden

July 15, 2014
“You can’t just look at one data source,” says Vince Walden, partner at Ernst & Young, and this week’s Big Data & Analytics hero. With so much data available to us today to get a clear picture businesses must be able to look “at the data in all different angles—upside down and sideways—to get to where we think the issues are in a case.”   Read More

Big Data & Analytics Heroes: Thod Nguyen

July 8, 2014
Thod Nguyen, chief technology officer (CTO) at eHarmony and this week’s IBM Big Data & Analytics Hero, shares that “the faster we can actually have more insight to the data, the more we can actually feed that insight into our compatibility matching system to further improving our match quality.”  Read More

Big Data & Analytics Heroes: Richard Lee

June 23, 2014
“There will always be more data than we can use or manage,” says Richard Lee, this week’s IBM Big Data and Analytics Hero. “We simply need to understand what range of questions we are attempting to answer and size accordingly, while doing no harm to our ability to answer future questions yet imagined.”  Read More

Big Data & Analytics Heroes: Mario Faria

June 17, 2014
Mario Faria is a data and analytics leader focused on driving change and delivering business results. He believes that in 5 to 10 years “all companies will have the power of Google or the NSA.” Read More

Big Data & Analytics Heroes: Thomas Baumann

June 10, 2014
Thomas Baumann, IT performance architect at Swiss Mobiliar and this week’s IBM Big Data and Analytics Hero, shares that once “once response times of analytical reports were improved by a factor of 100 or more, business departments were very interested to apply big data” Read More

Big Data & Analytics Heroes: Jesse Harriot

June 3, 2014
Chief Analytics Officer at Constant Contact and this week’s Big Data and Analytics Hero believes that with big data “a complete analysis of customers’ interactions with your company will no longer be a privilege only afforded to the big and powerful.”  Read More

Big Data & Analytics Heroes: Anand Mahurkar

May 27, 2014
Anand Mahurkar, founder and CEO of Findability Sciences, agrees with the pundits who say big data is the new oil or even the new soil. Anand insists that, for tomorrow’s generation, everyone needs to know the data well so that they can run businesses with less friction using this new oil, and farm in the new soil. Read More

Big Data & Analytics Heroes: Nitesh Chawla

May 20, 2014
Personalized healthcare, learning engagement analytics and climate change are a few of the areas where this week’s Big Data & Analytics Hero Nitesh Chawla has uncovered “gold nuggets.” Learn more about his experiences and see what he thinks is still missing for big data and ­analytics to really deliver ROI. Read More

Fans versus customers

May 18, 2014
Research from International Customer Management Institute (ICMI) reveals that only 25 percent of companies feel that their customers are "extremely engaged." How, then, can companies increase customer engagement to cultivate fans? Is creating the same passion in customers as sporting teams a myth? Join our #CXO Twitter chat on May 19 at 12 noon ET to discuss. Read More

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