Natasha Bishop is a Big Data Strategy lead and moderates the popular Customer eXperience Optimization (#CXO) twitterchat. Follow Natasha on Twitter at @Natasha_D_G
March 5, 2014
Much of the disconnect between employees and customers stems from the inability to access and quickly weave customer data into accurate customer insight. How can organizations keep pace with customers while equipping and empowering employees? And what can businesses do to reduce the time employees spend on multi-application data hunts?
February 26, 2014
#CXO chat—March 3, 2014—12 p.m. EST & 5 p.m. GMT
February 19, 2014
#CXO chat—February 24, 2014—12 p.m. EST & 5 p.m. GMT
February 18, 2014
Sean Murphy, senior scientist, Johns Hopkins University Applied Physics Laboratory, is this week's Big Data & Analytics Hero. This recognition program was created by IBM to acknowledge and highlight big data and analytics industry thought leaders.
February 5, 2014
Viktor Mayer-Schönberger, professor of internet governance and regulation at the University of Oxford—and this week's Big Data & Analytics Hero—believes that big data and analytics will change the way we learn.