Acquire Grow and Retain Customers
July 29, 2014
Nigel Hook, CEO at DataSkill and this week’s IBM Big Data and Analytics Hero, declares that they “are looking to use the new cognitive computing to really differentiate their customer’s ability to drive revenue.” He discusses how companies can really understand their patients and ultimately their customers to impact revenues.
July 24, 2014
Banks can improve their reputation and gain consumer trust by emulating retailers and leveraging big data and analytics.
July 22, 2014
Paula Post, group VP of merchandise optimization at BonTon Stores, Inc., indicates that with big data she is delivering to her workforce “true information so they can spend their time making decisions and doing things to drive the business.” Paula is this week’s IBM Big Data and Analytics Hero.
July 17, 2014
The recent controversy over the ethics of Facebook's attempts to influence moods through tweaks to its newsfeed algorithms is overblown. Essentially, Facebook data scientists conducted one of many real-world experiments that are standard operating procedure with them and with most online businesses these days. This was just a routine real-world experiment in big-data-driven sentiment analysis, content optimization and customer experience management.
July 17, 2014
The CFO’s role is a pivotal one, as all top executives recognize. CEOs rely more heavily on the CFO than on the rest of the C-suite when they’re formulating business strategy. So, in a customer-activated enterprise with the finance organization's responsibilities expanding, how are CFOs staying ahead of the game?
July 17, 2014
Each month it seems like we hear automotive original equipment manufacturers (OEMs) reporting record growth, but what is driving this growth? Pent up demand? Attractive new products? Is the market actually growing, or could it be that the automotive industry is starting to use big data and analytics to better understand their customer, hat they want to buy, how they want to buy it and how they want to interact with their car and their car company?
July 15, 2014
“You can’t just look at one data source,” says Vince Walden, partner at Ernst & Young, and this week’s Big Data & Analytics hero. With so much data available to us today to get a clear picture businesses must be able to look “at the data in all different angles—upside down and sideways—to get to where we think the issues are in a case.”
July 9, 2014
IBM Analytics Warehouse for Bluemix is now generally available to all customers for your agile data warehousing and analytics needs. This pay-as-you-go cloud service, leveraging in-memory BLU technology, is designed to provide a single, agile in-memory platform for all applications required for most DW, BI and analytics projects.
July 8, 2014
Thod Nguyen, chief technology officer (CTO) at eHarmony and this week’s IBM Big Data & Analytics Hero, shares that “the faster we can actually have more insight to the data, the more we can actually feed that insight into our compatibility matching system to further improving our match quality.”
July 3, 2014
Video content analytics tools are humanity's unblinking eyes, capable of continuously filtering the world's media streams at scale. Video content analytics algorithms can parse the fine details within and between successive frames of specific streams, supporting pattern recognition, gesture recognition, location detection, motion detection, event detection, production-style detection, dynamic video masking and camera tamper detection.