Industries

Big Data & Analytics Heroes: Phillippe Chartier

September 16, 2014
Phillippe Chartier, information delivery team lead at Canadian National Railway and this week's Big Data & Analytics Hero, tells us how they used to rely on monthly data reports, but now they operate more efficiently—in near real time—with predictive analytics. Canadian national Railway applies logical insights from their data to save fuel consumption, predict shipments and keep their trains running on time.  Read More

What does the Gmail hack tell us about data security?

September 15, 2014
Hackers claimed to have released a list of five million Gmail usernames and passwords this past Thursday, resulting in coverage of yet another high profile data breach in the news. Who was responsible for the leak: Google or its users? What does this incident teach us about the public view on companies’ digital security? Read More

Engaging the insurance consumer

September 15, 2014
I've spent more years than I want to admit on the business side of the insurance industry. In my current role I work on the value that big data and analytics can deliver to an insurer and, in turn, to their policyholders.  Read More

How Apple’s product reveal addresses data governance

September 12, 2014
Apple’s product reveal on Tuesday introduced thrilling new capabilities in mobile. The launch of their Apply Pay program will allow iPhone users everywhere to forego credit cards. Management of this type of sensitive big data requires dependable information governance measures from the start. What is Apple doing to protect its users’ financial information? Read More

Act: Responding to opportunities in the business moment

September 12, 2014
In this, the fifth and final post in our real-time actionable insight series, we explore several case studies where real-time action improved business outcomes and mitigated risk.  Read More

How big data and analytics are making retailers more customer-centric

September 12, 2014
Today retail customers are more empowered, instrumented and interconnected socially. With a wealth of information readily available online, consumers are now better able to compare products, services and prices—even as they shop in physical stores. In order for retailers to capitalize on this, they need ways to collect, manage and analyze a tremendous volume, variety, velocity and veracity of data. By using the valuable insights from this data, businesses can better personalize marketing, improve campaign effectiveness, optimize product assortments and perfect merchandising decisions, thus removing inefficiencies in distribution and operations.  Read More

An industry vertical analysis: Telecommunications and big data

September 11, 2014
Big data is poised to reshape the way we live, work and think. The telecommunications sector, which has been slow to realize the shifting ground, is catching up to redefine the customer digital experience, using big data and analytics. Read More

Transforming the telecommunications industry with customer centricity

September 11, 2014
With mobile devices becoming an integral part of our daily lives, communications service providers have the most comprehensive view of a subscriber’s usage, behavior, lifestyle preferences, current and future needs. Telecommunications organizations can transform their customer care, marketing and network operations by leveraging all of the subscriber data to deliver highly targeted and personalized campaigns for higher revenue and profits, cultivate strong brand loyalty to reduce churn and achieve lower operational costs while maintaining quality of experience for subscribers.  Read More

Are you leveraging citizen developers?

September 9, 2014
Pacesetters have partnering in their DNA and leverage citizen developers to drive outstanding business results.  Read More

How leading media companies increase customer value

September 9, 2014
Throughout the year, I’ve been participating in a series of day-long “Art of the Possible” sessions with clients that run the gamut of media and entertainment. I’ve met with cable companies, broadcast TV providers, movie studios, sports networks and beyond. Read More

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