customers

Analytics Across the Enterprise: An interview with the authors

August 6, 2014
Analytics Across the Enterprise is a new book authored by IBM analytics practitioners Dr. Brenda L. Dietrich, Dr. Emily C. Plachy and Maureen Fitzgerald Norton that details IBM’s past and present leadership in business analytics. Read More

Big Data & Analytics Heroes: Alan Grogan

February 25, 2014
This week's Big Data & Analytics Hero, Alan Grogan, chief analytics officer at the Royal Bank of Scotland, discusses the impact of big data and analytics on business strategy and beyond. Read More

Our omni-channel world

December 12, 2013
In a recent #CXO Twitterchat, Annette Franz, director of customer experience management for Confirmit, joined us as we discussed our omni-channel world.  Read More