customers

Big Data & Analytics Heroes: Alan Grogan

February 25, 2014
This week's Big Data & Analytics Hero, Alan Grogan, chief analytics officer at the Royal Bank of Scotland, discusses the impact of big data and analytics on business strategy and beyond. Read More

Our omni-channel world

December 12, 2013
In a recent #CXO Twitterchat, Annette Franz, director of customer experience management for Confirmit, joined us as we discussed our omni-channel world.  Read More