Hadoop

From switchboards to motherboards: The evolution of telecommunications

April 21, 2014
Let me begin with a story from my childhood. I grew up in India and, back in the early 80s, when Indian telecoms did not have a direct dial for international calls. My family used to call my uncle who was studying at M. I. T. Read More

The digital customer experience

April 18, 2014
To celebrate our three year #CXO Twitter chat anniversary Lynn Teo, former chief experience officer of McCann Erickson, Peg Fitzpatrick, head of social strategy at Canva, Michelle Morris, associate director of client experience at Crowe Horwath and Brian Mayer, customer experience architect and consultant, join us to discuss the digital customer expereince. Read More

Managing the lifecycle of big data

April 11, 2014
You might not think of data as a living thing, but it does have a life cycle. For some data, it's fleeting, but other data may live for decades. How do you determine how long to keep data and how to handle it while it's in your care?  Read More

Hadoop and the big data opportunity

April 7, 2014
According to Forrester Research in their recent Hadoop Solutions Wave, “Hadoop is a solution to the problem of big data.” I have a slightly different take on this statement: "Hadoop is a solution to the opportunity of big data." Hadoop is effective for managing vast, diverse and varied data, and, when combined with data warehousing, security and visualization capabilities, Hadoop creates a modern data management strategy. Whether your business objectives are to monitor log files, understand customer sentiment, analyze click stream data or a number of other use cases, Hadoop may be the missing link in your architecture to capitalize on the opportunities presented by big data.   Read More

The car of the future from PSA Peugeot Citroen and IBM

April 4, 2014
This announcement from IBM and PSA Peugeot Citroen is a significant step forward for both companies and the automotive industry. Read More

Understanding the value of complex event processing

April 4, 2014
Until recently, the growth of complex event processing (CEP) outside of the financial industry was relatively moderate, with strong activity coming from the airlines for applications such as baggage handling. However, times are changing; business models are radically shifting and the volume, variety and velocity of data to be mined for business insight is growing exponentially across a broad spectrum of industries. How then can CEP help organizations with their business process management initiatives? And how does CEP fit into bigger trends in play? Read More

The CMO in the customer experience equation

April 4, 2014
Donovan Neale-May, executive director of the CMO Council, said: “There is no point in wasting marketing resources on seducing customers with offers, incentives and captivating branding if there is a big disconnect on the product, business policy or service experience side.” How do marketers minimize this disconnect? Should CMOs drive customer experience initiatives? join our next #CXO twitter chat to discuss. Read More

IBM big data roundtable: The transformative power of big data

April 4, 2014
On Thursday, April 3, I had the pleasure of moderating a video-streaming web roundtable in which panelists discussed the transformational applications of big data analytics. The panel included big data solution providers and experts, and we discussed everything from big data applications and platforms to trends, drivers, best practices and cultural shifts. Read More

Big data strategy Twitter chat recap

March 27, 2014
I recently participated in a Twitter chat on big data strategy hosted by @IBMbigdata. Read More

Ready-to-warehouse: It’s time for the thoroughly modern makeover

March 19, 2014
Does your warehouse need a modern makeover? Data warehouse modernization is about more than just offloading data into Hadoop. It’s about using new technologies like in-memory, stream computing, Hadoop and appliances to optimize the warehouse environment, all while building confidence in your data.  Read More

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