Blogs

From incomes to outcomes: Banks move from limited tunnel vision to unlimited focus

April 15, 2014
Many banks have data in their organizations right now that they're not monetizing. Analyzing customer interaction data will drive new revenue and improve customer retention. Read how IBM clients are analyzing call center interactions, web visits, chats and social data to better understand what their customers want. Read More

Big Data & Analytics Heroes: Jon McPheron

April 15, 2014
Jon McPheron, director of business information delivery at Alliance Data, is our IBM Big Data & Analytics Hero this week. Read More

Big data ethics

April 15, 2014
Big data will change the face of modern society through the act of datafication. This will also require careful consideration on the possible misuse of this data. Read More

From insight to foresight with BI and predictive analytics

April 14, 2014
Reporting on historical information to bring meaning to your business operations is just the beginning of the business analytics journey. In order to gain a competitive edge, operational knowledge of your business must go beyond managed reporting and include predictive capabilities to help you understand where the business is headed and provide strategic advantage. To make game-changing decisions, predictive analytics enables you to discover trends, patterns and relationships in your data and helps to strengthen and attain business goals. During this Twitter chat on Wednesday, April 23 we will discuss the value of business intelligence and predictive analytics for more precise, accurate and timely decisions. Read More

So you heard about Streams Quick Start—now what?

April 14, 2014
Join the exclusive Streams developer event April 17, 2014 Read More

The evolving role of risk and how it drives value

April 14, 2014
IBM has introduced Smarter Risk, a new approach to enabling organizations to build trust and value amidst uncertainty. At The Evolving Role of Risk Forum April 9, IBM Business Analytics General Manager Alistair Rennie joined experts in risk management to share the latest thinking on this critical topic. Read More

Industries transformed by data

April 14, 2014
Dive into this new blog series exploring how data is transforming business and society—industry by industry. Read More

Managing the lifecycle of big data

April 11, 2014
You might not think of data as a living thing, but it does have a life cycle. For some data, it's fleeting, but other data may live for decades. How do you determine how long to keep data and how to handle it while it's in your care?  Read More

Are you in the matrix?

April 11, 2014
The blurry line between cyber and physical security Unfortunately, no organization or county can escape security threats. Rapid urbanization, increasing strain on natural resources and evolving global terror threats are the reality. Read More

Building quality in the customer experience

April 11, 2014
Service quality, product quality and customer experience are all intertwined as companies push to gain and maintain market supremacy. Given the number of channels and the amount of data companies have to navigate, maintaining quality levels have become even more challenging. In fact, “just 7 percent of customers are 'extremely satisfied' that brands provide a seamless, integrated and consistent customer service experience across channels. Join the #CXO Twitter chat on Monday, April 23 at 12 p.m. EST as we discuss building quality in the customer experience. Read More

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