Big data powers the practical know-it-all in us all

April 3, 2014
A living subject domain is conceptual territory that must be scouted continually. Read More

Big dreams, small data

April 3, 2014
Everything is about big data these days, but what about the small data?  Read More

Is a chief data officer more data or analytics?

April 3, 2014
I asked this question of Mark Ramsey, chief data officer at Samsung Mobile. I know what comes to mind when I think of data is data strategy, data quality, data integration, governance and data infrastructure. Read More

Gartner BI and Analytics Summit, Las Vegas 2014

April 2, 2014
One of the first things that became obvious at this year’s Gartner BI & Analytics Summit in Las Vegas is the emphasis on big data and analytics, particularly the analytics side of it. Read More

Big Data & Analytics Heroes: Bernard Marr

April 1, 2014
Bernard Marr (@BernardMarr), best-selling business author and enterprise performance expert, is this week's Big Data & Analytics Hero. Read More

Dave Stodder, TDWI research director, talks streaming data analytics

March 31, 2014
The reality is all organizations have streaming data sources they can mine for insight. Do you have a website Are you interested in becoming more social? Do you have mobile business plan? If yes, then you have a need for real-time analytics. Read More

It’s about the people: Part 1

March 31, 2014
People are at the center of providing and receiving customer experiences. It is commonly accepted that engaged employees are a prerequisite for high-value, engaged customers. So, it stands to reason that human resources (HR) departments have great potential to influence customer experience (CX). This topic was discussed in a recent #CXO twitter chat, where participants expressed both hope and doubt about HR’s role in CX efforts. Read More

Join me at Gartner Business Intelligence & Analytics Summit

March 28, 2014
I’m heading to the Gartner Business Intelligence & Analytics Summit in Las Vegas. At this event, IBM is a premier sponsor, and will have a strong presence in the exhibit hall (Booth #401) where we’ll be demonstrating leading edge products, such as Watson Analytics, Analytic Catalyst and IBM Concert. Read More

3 steps to successful healthcare consumer engagement

March 28, 2014
There are many paths to actively engaging consumers in their health and wellness, and the ONC Patient Matching Final report provided yet another avenue. Read More

Justifying MDM beyond cost savings to enable big data and analytics (part nine)

March 28, 2014
In the marketing segmentation scenario we discussed in my last blog post, cost savings from improved mailings did not provide enough savings to make an MDM project profitable. Read More