One of the biggest challenges for retailers has always been scaling great customer service, specifically how to better personalize in-store experiences. By combining data analysis, the Internet of Things, cloud and mobile technologies, retailers can make this level of personalization a reality for
How do you handle your semi-structured data? In this whitepaper from IBM Cloud Data Services, find out how keeping your data warehouse on the cloud can help you gain the competitive advantage by freeing valuable resources.
Avoid the productivity drain and customer frustration caused by content fragmentation. Keep the courtship period with customers alive by ensuring employees have unfettered access to enterprise content that can keep the customer experience harmonious. See how in a new IBM Enterprise Content
A marked shift toward business participation in technology conversations couldn’t be more evident than it is to an industry analyst. Gain an analyst’s perspective on how customer-facing, content-rich processes for achieving customer loyalty are now the order of the day.
The application of analytics and capturing information inside business documents can lead to all sorts of information for running smarter, faster and highly competitive businesses. Take a look at a few examples of how a workflow can dramatically change where and how information is collected and
For consumer product companies to leverage sales and increase overall growth, professional development is a top priority for the VP of sales. These data-driven practices can help identify the right areas of focus and ROI opportunities.
Keeping customers at the center of the business is essential. Fulfilling this promise requires keeping up with demands for real-time communication and a seamless customer experience. And document capture cognitive technology offers decision data automation to make seamless customer experiences a
IBM Vision 2016 continues a strong tradition of inspirational and innovative presentations and discussions that shape the transformation of professions and organizations in ways that enable outthinking challenges that lie ahead. Get a unique perspective on this event from Doug Barton, director,
Graph database technology powered by open source initiatives is helping fraud detection units catch intruders in the act of breaching data security. Tune in for an enlightening discussion of how modern approaches to analytics are bringing descriptive and predictive analytics together to help stop
What do you do during the calm before the storm? Discover how insurers can harness weather data in their operations to offer weather alerts for policyholders, helping prevent claims while boosting customer retention.
See how Hershey’s Brazil implemented IBM Cognos TM1 as the basis of an enterprise planning solution enabling enhanced analysis of sales and customer data to identify key value drivers and increase profit margins. And, get the full, inside story from The Hershey Company at IBM Vision 2016.
In the past, leaders of CPG companies were limited by a lack of direct access to their consumers. Thanks to new technologies, this dynamic has completely changed. Supply chain leaders now can access a direct lens into their market and better focus their initiatives for improving operational
The television industry may have found a new way to measure its audience. When paired with analytics, automatic content recognition technology shows content providers what their audiences are watching, allowing them to engage viewers and offer relevant content on a second screen.
Paul Peters, product offering manager for IBM sales performance management, shares clients’ insights into how to drive enhanced sales behavior—revealing that sometimes the incentive you choose can make all the difference in the world to your sales team’s profitability.