Customers today expect more from their banks—personalized service, real-time solutions and the ability to do business when and how it is most convenient for them. To meet these demands, you need the ability to deliver added value at every opportunity through highly personalized and timely offers
What five ongoing challenges often face companies who are planning to move data to the cloud? Learn how to rescue your data while increasing efficiency, reducing costs, meeting regulations and reducing risks.
Does your company still use paper-based processes? Are there inefficiencies in this process? It's time to rethink your digital approach to lower costs and improve engagement. It's time to drive forward to the cloud.
Put the kibosh on suspicious activity, bad actors and the illegitimate behaviors that often go undiscovered for government and social healthcare programs in particular. Learn more about advanced methods that utilize multilayered analytics in social program healthcare compliance solutions to counter
Data is flowing from mobile devices, social networks, and every digitized and connected product, machine and infrastructure. And all this data has potential for insight. Companies who are becoming data-driven are propelling themselves into the cognitive era. As Cognitive Businesses they will
With the help of IBM and The Weather Company, insurers are giving their customers a safe port in the storm. Learn more about how you can use weather analytics to show your policyholders that you mean business about the weather.
In a disrupted marketplace full of tech-savvy consumers, insurance providers are turning their attention to not only wooing customers, but retaining their loyalty. Learn how you can use insurance analytics to tailor your policyholders’ experience.
With the increasing pressures being faced by the energy and utilities sector, these organizations must take advantage of enterprise content management solutions to enable asset, workplace and performance management.
Telecommunication providers are challenged with keeping customers and reducing churn. This fact makes the delivery of a positive customer experience more essential than ever. Service providers must look for new ways to improve the customer experience while controlling costs.
Better, more advanced analytics capabilities can drive greater levels of customer engagement, increase customer satisfaction, reduce churn and increase overall Net Promoter Scores. IBM is helping communications service providers gain greater visibility and control. Learn how we could be helping you