In an era of almost daily news reports of cybersecurity breaches, cyber threats and cyber attacks, an attack on critical infrastructure and power grids grows more likely every day. What can be done about it? Is the US adequately prepared to thwart such an attack? Consider several factors in
As the energy and utilities industry undergoes a consumer-centric shift, how can organizations remain among the best in their class? In an industry in which customer satisfaction has become a pivotal competency, discover how you can meet the needs of your increasingly empowered customers.
During 2015, analytics helped bring the communications industry into the Cognitive Era. New analytics solutions transformed a variety of areas from professional tennis to energy. Here’s a look back at some of the highlights of this outgoing year.
The customer experience may not end with social media, but it can certainly begin there. Companies that use social media to connect have a direct line to customers, allowing them to keep in touch with their customers and enhance their marketing strategies while combating churn.
Renewable energy storage and predictive analytics have the potential to solve challenges in the wind and solar energy field. Advanced analytics, IoT technologies and energy storage technologies provide energy and utility organizations the opportunity to increase the sophistication of their demand
Anyone involved in business can benefit from current data and analytics solutions—even Santa. In this “interview,” find out how the man in the red suit uses these solutions to gain insights into what kids want.
Sophisticated urban developments will play a key role in the future of wind energy. As areas with higher population densities consider integrating high-tech wind developments, city planners and energy providers must adopt some of the latest technologies and approaches to preliminary impact modeling
As governments increase reliance on clean energy, provider analytics plays a crucial role in developing a global energy solutions. China and Germany are two examples of countries leading the way in renewable energy adoption and the potential economic impact of clean energy.
Electric and utility providers can use enterprise content management to create unexpected value for their customers, solidifying their relationship while gaining new degrees of insight. Find out how you can engage your customers by harnessing data on their behalf.
Rapid advances in cognitive computing and machine learning are enabling smart guidance in many scenarios. Coming on the heels of several key recent announcements, discover how line-of-business and other users can now leverage the full range of analytics—cognitive, descriptive, predictive and
It is an exciting time to work for a utility company. The electric grid and utility sector is undergoing the most massive change since Thomas Edison invented the light bulb in 1879. It's safe to say that the technology innovation occurring in the electric grid over the next decade will likely dwarf
The advent of weather analytics has come none too soon. From inventory planning to public safety, organizations around the world are looking to weather data to help inform their decisions. But can they stay afloat in a sea of big data?
Energy companies are still learning how to use smart grid data to predict trends and inform their decision-making. With all this information at their fingertips, utilities must understand which data matters the most and how to transform it into knowledge.
Data reservoirs are useful tools that can help organizations create new products and services, increase customer service and efficiency, and reduce waste and fraud. But what is a data reservoir and how do you create it?
Weather is both asset and liability to energy providers. Even in a world of renewable energy, adverse weather events can create power outages on a citywide scale. Using weather data analysis, energy providers can forecast outages with high levels of reliability, then prevent or mitigate them ahead