The connected nature of the digital era empowers energy and utility consumers to choose their providers and actively manage and monitor consumption. And energy and utility providers face new challenges to provide the services consumers demand and retain loyal customers. Learn more about a
Understanding data and data relationships is particularly vital in the energy and utilities industry. Discover how industry data models serve as blueprints for defining structures that provide a broad, in-depth view of business, and how they helped one energy and utilities organization extract data
As light-emitting diode (LED) technology grows ever more capable and efficient, new business models are relying on LED lighting to help families save money while enhancing the quality of their lighting—and their life. Discover how exponential growth in LED capabilities is creating daily
Green practices in the construction industry are producing smart buildings that offer tremendous levels of energy efficiency. Take a look at three building projects that apply Internet of Things technology to help significantly reduce energy consumption in smart buildings that showcase going green
Marketers of the past relied on intuition to determine if creative campaigns were working, and focus groups to understand how customers engaged with their brand. The exponential growth of channels on which the customer can interact with brands has meant not only the downfall of the linear customer
Human resources has always been about people: attracting people, finding the right people for the right role, supporting and developing the people you do choose to hire. Historically, that process has relied heavily on human intuition. Now, like other industries, HR is being transformed by the
As the promise of renewable energy paints pictures of an ever brighter future, energy suppliers find themselves locked in a fierce battle for supremacy. Will you be able to seize the advantage in an industry that thrives on data? No matter who triumphs in the battle for the renewable energy market
In an era of almost daily news reports of cybersecurity breaches, cyber threats and cyber attacks, an attack on critical infrastructure and power grids grows more likely every day. What can be done about it? Is the US adequately prepared to thwart such an attack? Consider several factors in
As the energy and utilities industry undergoes a consumer-centric shift, how can organizations remain among the best in their class? In an industry in which customer satisfaction has become a pivotal competency, discover how you can meet the needs of your increasingly empowered customers.
During 2015, analytics helped bring the communications industry into the Cognitive Era. New analytics solutions transformed a variety of areas from professional tennis to energy. Here’s a look back at some of the highlights of this outgoing year.
The customer experience may not end with social media, but it can certainly begin there. Companies that use social media to connect have a direct line to customers, allowing them to keep in touch with their customers and enhance their marketing strategies while combating churn.
Renewable energy storage and predictive analytics have the potential to solve challenges in the wind and solar energy field. Advanced analytics, IoT technologies and energy storage technologies provide energy and utility organizations the opportunity to increase the sophistication of their demand
Anyone involved in business can benefit from current data and analytics solutions—even Santa. In this “interview,” find out how the man in the red suit uses these solutions to gain insights into what kids want.
Sophisticated urban developments will play a key role in the future of wind energy. As areas with higher population densities consider integrating high-tech wind developments, city planners and energy providers must adopt some of the latest technologies and approaches to preliminary impact modeling
As governments increase reliance on clean energy, provider analytics plays a crucial role in developing a global energy solutions. China and Germany are two examples of countries leading the way in renewable energy adoption and the potential economic impact of clean energy.