Telecommunications

Analytics

Predictive analytics: The key to reducing outages and increasing customer satisfaction

Analytics

How to improve customer satisfaction by 50 percent with proactive customer service

Analytics

Hadoop

Analytics

3 ways to use an enterprise data hub effectively

Analytics

Solving the silent customer churn in telecommunications with proactive customer service

Analytics

Analytics

Santa’s secret solutions for gaining insights on the most important night of the year

Analytics

Analytics

Customer satisfaction data: The answers are on social media

Analytics

Employee satisfaction data increases productivity by engaging workers

Analytics

Leveraging predictive analytics to enhance the telecommunications customer experience

Analytics

Listening, engaging and influencing: The power of Twitter-based social insights

Analytics

Analytics and the power of decisions

Analytics

Step outside your analytics comfort zone to drive cross-industry innovation

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