Industries

Analytics

Customer care professionals: Don't ignore the elephant in the room

Analytics

4 ways banking regulation is driving innovation in counterfraud analytics

Analytics

Comcast, Verizon and the race for digital transformation

Analytics

Is the brain the answer to superior telecom customer care?

Analytics

Enhancing risk data management with utility and refinery models

Analytics

Analytics Brief: Can we win the war against hackers, terrorists and criminals?

Analytics

How fraud and breaches of cybersecurity impact financial institutions

Analytics

CIO Insights: The culture of data—Putting data to work for the business

Analytics

Predictive weather data: Forecasting storm paths to protect communities

Analytics

How cognitive systems and personal digital records will improve education

Analytics

The holy grail of programmatic advertising

Analytics

Preventing customer churn through proactive customer care

Analytics

Analytics Brief: Is the future of policing body-worn cameras?

Analytics

What is customer segmentation?

Analytics

CIO Insights: One CIO’s priorities—an agile culture and a big windshield

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