If you're like Graham Smith, IT Leader at Virgin Money, you'll be struggling with how to process thousands of inbound documents—up to 2000 emails a day. Learn how Virgin Money used Datacap to process these documents automatically and efficiently.
Cablevision Argentina is using sophisticated IBM Analytics software to uncover the causes of customer dissatisfaction and proactively identify unhappy customers. As a result, the company can accurately target service improvements, boosting customer satisfaction and loyalty.
How do the Ottawa Senators gain insight into fan interaction and prepare to engage with the millennials of the future? See how this professional hockey team is using IBM Fan Insight to identify and offer personal interactions to their customers, while promoting brand loyalty.
Welcome to the second Public Sector Watch at IBM Insight 2015, where we debate data and analytics issues affecting government, education and healthcare. The Watch was in Las Vegas for the premier data and analytics conference, IBM Insight 2015. Topics discussed include the similarities between
If you work for a communication service provider and you have a customer service call center, then you know that the cost of every call quickly adds up. Turn customer churn from a current problem to a distant memory with advanced analytics from IBM.
In part 1 of a 3 part series, Jim Harris, best-selling author and Green IT expert. and Graeme Noseworthy, Senior Content Marketer at IBM, discuss the ongoing challenges in the energy and utilities surrounding over built supply, As consumers search for more options to go green and get cheaper power
An IBM retail industry expert discusses the opportunities and challenges associated with improving the use and value of analytics at the IBM Insight 2015 conference—IBM’s largest annual data and analytics event.
Three travel and transportation experts discuss the opportunities and challenges associated with enhancing the value of analytics in their industry in a conversation recorded during the IBM Insight 2015 conference, IBM’s largest annual data and analytics event.
Three consumer products experts discuss the opportunities and challenges associated with enhancing the value of analytics in their industry in a conversation recorded during the IBM Insight 2015 conference, IBM’s largest annual data and analytics event.
This video provides a high-level overview of how primary and secondary education institutes rely on business analytics to get a complete view of how the school is performing and identify students at risk of failing out to ensure a high level of retention.
Behavior-Based Audience Insight provides a 360-degree look at audience profiles and viewer influences. Here’s a glimpse at how entertainment companies can use those insights to make intelligent programming and promotional decisions.
The wealth management industry is lagging behind in terms of technology adoption. What does the future of the wealth management industry look like? April Rudin of The Rudin Group and Steve Dunlap of Stratym Strategic Consulting discuss industry trends and how financial advisors can take advantage
Take your customer's experience from transactional to relational. With IBM Presence Insights and IBM Analytics, you can collect and analyze customer profiles and proximity in public spaces to see patterns, gain insights, and make helpful and enticing offers.