Customer churn and fraudulent claims in today’s insurance industry can translate to losses for providers. Insurance organizations can stay one step ahead by deploying predictive analytics to determine future outcomes.
Mobile computing is on the rise, and mobile document capture is the next logical step for organizations in document-intensive fields such as banking, insurance, government, healthcare and education. Mobile document capture allows employees and customers to capture documents from their point of
Are you looking for a way to grow your business? By proactively managing customer relationships through predictive analytics, insurance companies can retain customers and increase revenues through cross-sell and up-sell opportunities. Customer analytics give organizations insight into customer
IBM Predictive Maintenance and Quality offers a pre-configured solution with data management and analytic capabilities that help you realize these benefits. Technological advances in monitoring sensors and device communication, along with IBM enhancements in data management, data integration and
For insurance companies, the integration of big data and analytics solutions with telematics technologies offers important opportunities to extend the use of telematics data beyond usage-based insurance (UBI) and improve competitive differentiation.
Transforming your business with big data and analytics is an ongoing journey, not a one-time event. This white paper outlines a five-step progression that helps you identify big data and analytics opportunities, establish models, prove value, scale and transform to a data-driven culture.
TEOCO’s assurance and analytics solutions, powered by IBM PureData System for Analytics, powered by Netezza technology, enable CSPs to access and analyze massive amounts of data to uncover the source of cost and network issues.
For banks today, having more ways to communicate with customers is a good thing. But it has also made it harder for banks to figure out where and how to most profitably commit their marketing resources.
Leveraging predictive analytics, First Tennessee Bank is applying the ultimate acid test. It’s
Senior leaders at Westfield Insurance realized that future success depended on gaining a better understanding of the performance of its business and its network of agents. However, driving a more analytical approach to decision-making would require not only new technology, but also significant
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media.
Using IBM Smarter Commerce technology to help ensure timely response to policyholders.
“When customers contact us through their iPhones, Facebook, Twitter, LinkedIn or email, they receive the same timely attention as when they call the company or go to our web portal.” —Werner Kruck, chief
AARP needed to transform its traditional BI infrastructure into a dynamic, blazing-fast environment which could assist with improved member documentation and recognition, accurately match services and product offerings to member needs and deliver value-added packages to targeted customer