Big data and design thinking share some common core principles for creating highly connected, meaningful business and customer user experiences. See why organizations worldwide are realizing the magic of combining big data with design thinking to generate value for powerful business use cases.
Cyber crime is no longer a mere nuisance but is quickly becoming a huge problem. Just recently a cyber criminal was charged with wire fraud and computer fraud as he tried to steal more than $1.5 million. Cyber criminals are becoming increasingly more brazen as they exploit vulnerabilities in new
Countering fraud is an ongoing process in the world of finance, but it need not be an overwhelming one. When identifying fraudulent activity amid the millions of transactions that flood financial networks, IBM Safer Payments offers ways to help manage workloads while avoiding false positives.
Banks generate all kinds of reports, but not all of them can explain customer behavior or predict a customer’s next move. Find out how IBM Customer Insight for Banking uses cognitive analytics to give you vital insight into customer behavior, allowing you to predict financial events, prevent churn
Customers’ desires have changed dramatically through the years. Most notably, modern consumers expect organizations to know them—and, what’s more, to anticipate their needs. In such an environment, traditional approaches to customer segmentation are giving way to new methods of engaging with
The complexity of multiple data sources contributing to the rising tide of data has executives at many enterprises up at night because of concerns involving risks, regulations and compliance. See why information governance is especially vital in today’s complex ecosystem of voluminous data sources
Over the past two years IBM has been moving in the direction of being a data driven cognitive and cloud company. As part of this transformation, IBM has acquired The Weather Company that provides some of the most accurate weather data to pinpoint the impact of impending weather event to a specific
Today’s telecommunications providers find themselves facing a Gordian Knot when investing in improving the customer experience cost-effectively while revenue shrinks because of a variety of factors. See what some real-world telecommunications providers are doing to attempt to untie the Gordian Knot
This industry customer panel was recorded live on Wall Street at the IBM Forum for Financial Services in New York City on 20 September 2016. It includes comments on the business benefits of IBM Customer Insight Solutions from Pershing, Southern Farm Bureau, USAA and US Bank. IBM Customer Insight
A demonstration of the IBM Customer Insight solutions for banking, wealth management and insurance was recorded live on Wall Street at the IBM Forum for Financial Services in New York City on 20 September 2016. IBM Customer Insight solutions are based on industry-specific models and can effectively