Telecommunications

Big Data Technology

Riding the wave of digital disruption with real-time cognitive insight

Analytics

Power of the partner: Customer experience management for corporate accounts in telecommunications

Analytics

Big Data Education

Machine learning: The big draw at a big Beijing, China event

Big Data Use Cases

Dynamic duo: Big data and design thinking

Data Scientists

Data streams in telecom: Koen Dejonghe

Analytics

Untying the provider Gordian Knot for cost-effective customer experience

Analytics

8 ways to turn data into value with Apache Spark machine learning

Analytics

Predicting our journey: The untapped potential of mining customer profiles

Analytics

From strangers to partners: Lessons in consumer insights from augmented reality

Analytics

Monetizing 5G technology for virtual reality and augmented reality

Analytics

4 lessons telcos can learn from delivering bad customer service

Analytics

Customer care professionals: Don't ignore the elephant in the room

Analytics

Comcast, Verizon and the race for digital transformation

Analytics

Is the brain the answer to superior telecom customer care?

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