Telecommunications

Analytics

Predictive analytics: The key to reducing outages and increasing customer satisfaction

Analytics

How to improve customer satisfaction by 50 percent with proactive customer service

Analytics

Cablevision Argentina reduces churn by proactively addressing customer care

Hadoop

Let's talk Hadoop: Telco and big data—the perfect couple?

Analytics

Hadoop

Analytics

3 ways to use an enterprise data hub effectively

Analytics

Solving the silent customer churn in telecommunications with proactive customer service

Analytics

Analytics

Santa’s secret solutions for gaining insights on the most important night of the year

Hadoop

Let’s talk Hadoop: Hadoop and ODPi—what does it really mean?

Analytics

IBM Proactive Care for Communication Service Providers

Analytics

Analytics

Customer satisfaction data: The answers are on social media

Analytics

Customer experience matters in telecom

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