In a disrupted marketplace full of tech-savvy consumers, insurance providers are turning their attention to not only wooing customers, but retaining their loyalty. Learn how you can use insurance analytics to tailor your policyholders’ experience.
With the increasing pressures being faced by the energy and utilities sector, these organizations must take advantage of enterprise content management solutions to enable asset, workplace and performance management.
Telecommunication providers are challenged with keeping customers and reducing churn. This fact makes the delivery of a positive customer experience more essential than ever. Service providers must look for new ways to improve the customer experience while controlling costs.
Insurance fraud has a very real impact on the average person, considering the $950 price tag per family in the United States. But fighting fraud gets harder every year. What are your stumbling blocks? Get started on your counter fraud management journey with this infographic.
Insurers can stay ahead of competitors by leveraging technology to enhance customer-centricity, improve business processes and strengthen security. Insurers have the opportunity to make insurance-related content smarter with IBM Enterprise Content Management (ECM).