In this episode, listen to Chris Skinner and Jeffrey Chan discuss what context analysis is bringing to financial technology. When you do, learn why conversational commerce is becoming the next big thing in the app universe.
In this episode of the Finance in Focus podcast, find out how you can avoid churn by building trust with your policyholders as IBM insurance experts Kim Minor, Kathy Hutson and Brian Banigan discuss how analytics and cognitive solutions from IBM can help you know your customers and gain their
A big data platform, because of its ability to consume and process more data from both static and streaming sources, enables organizations to get an "enhanced 360-degree view of the customer" that has not been possible previously. Mark Myers, IBM big data product manager, describes this key use
Shep Hyken is a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep
Diego Saenz, the founder of Data Driven CEO, has over 20 years of experience as a management consultant, corporate executive and entrepreneur. In his current role, he provides Big Data Analytics consulting, speaking and training. He talked with us on the topic “Can Big Data Stem Churn?”