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Building smart business on the four pillars of predictive analytics

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How to improve customer satisfaction by 50 percent with proactive customer service

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How Virgin Money was able to improve customer satisfaction

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Cablevision Argentina reduces churn by proactively addressing customer care

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The journey to customer satisfaction: Harnessing the power of experience

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Energy and utilities providers are reimagining the customer experience

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IBM Analytics industry solutions for telecommunications

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MetLife transforms financial processes for increased customer satisfaction

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Enhancing telecommunications customer satisfaction with analytics

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Big Data Technology

How mobile capture is revolutionizing the financial services industry

Big Data Technology

Improve customer experience with mobile document capture

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