Customer experience management can be compared to finding a needle in a haystack. Yet, it’s actually much more challenging—akin to tracking handfuls of needles in a mountain of needles. See how organizations can effectively measure, track and manage subscriber performance in real time.
Streaming analytics is giving developers the ability to accelerate the time to value provided by applications designed for the Internet of Things. Discover how IBM Streams 4.2 is connecting developers with the capabilities of advanced data analytics solutions, helping them keep pace with the ever-
The world is increasingly challenged by water supply problems because of aging and deteriorating infrastructure, operating incidents and disruptions, drought and water scarcity, declining water quality, climate change and other factors. Take a look at an IBM and Veolia alliance that is using
Having to report on the return on investment of projects can be a headache. Check out a new resource that can arm you with a wealth of short, easy-to-consume, on-demand podcasts that showcase integrated Enterprise Content Management portfolio solutions with powerful, collaborative capabilities that
Is your data driving your daily customer interactions? Don’t ignore what analytics can be doing for you in the now. Instead, discover how arming yourself with data from the outset can help you meet customers where they are.
An entire new ecosystem of competing communications service providers (CSPs) has emerged from a rising tide of over-the-top services delivery. Listen to an audio presentation of a white paper that delves into revenue generation opportunities for CSPs created by the application of net promoter
The Vodafone Connected City advanced mobile communications solution is helping small cities begin reaping the benefits of mobile technology and the Internet of Things (IoT) by connecting and monitoring city infrastructure. Discover how this winning combination can help your small city achieve big
Are you placing yourself within the convergence of telecommunications and media? Discover how you can use cognitive computing and advanced predictive analytics to take advantage of the opportunities offered by mobile technology in the ever-evolving modern business environment.
Technology continues to change our lives in many ways. Consider the world of sports. Gone are the days when couch-bound sports fans or fans in attendance at arenas and stadiums took in games with their eyes only. Key advances in mobile and social computing provide great opportunities to engage fans
More than 5,000 executives from 70 different countries and 21 industries shared their thoughts in the IBM Global C-suite Study for 2015. Their message was clear: The Internet of Things is among the three most important technology concerns, taking a back seat only to the cloud and mobile spaces.
Attend IBM Insight 2015 to follow the latest trends in insurance analytics, including telematics, weather events and predictive customer insights. Check out this list of insurance-related sessions to begin planning your Insight schedule now.
By banishing “bankers’ hours,” mobile technology has transformed the banking industry. Learn how one New Zealand bank is using digital tools, real-time data and a reimagined strategy to strengthen customer relationships.
Our mobile devices continue to enhance their utility and conveniences through always-connected personal computing contexts. But what if the applications we rely on for communications, gathering information and scheduling our daily lives could do a lot more by providing information we can