When customers of telecommunications providers experience poor service, they readily switch service providers. By leveraging analytics, telecommunications providers can enhance the customer experience while minimizing customer churn and increasing customer loyalty.
At the Mindset Network launch in 2003, Nelson Mandela said, “Education is the most powerful weapon which you can use to change the world.” Today that statement still holds true and even rings louder. Here are some of the stories from the week of May 11, 2015 on how analytics is changing education
Among all the data-related opportunities and concerns of this year, one that is demanding increased attention is information governance. Governance is a concern because the growing business appetite for insights puts pressure on systems to deliver data rapidly, whether it is well-governed or not.
1.8 trillion gigabytes of information is available in today’s digital world, and there are great rewards for those who are truly prepared to leverage this opportunity to significantly improve organizational decision making using data. With the right data governance, businesses can tap into big data
There is a growing trend among larger companies to develop mature and repeatable processes. One such growing trend is the use of data masking factories where repetitive processes are executed as a centralized service for large numbers of applications.
With a series of recent data breaches as the backdrop, IBM engaged big data and privacy experts as guests in a Twitter chat on Wednesday, January 22, entitled “Big Data, Little Privacy?” The chat, intended to be a spirited discussion regarding data privacy in the era of big data, did not disappoint
The concern about consumer data privacy has never been higher. For example, 86% of Americans are concerned with data collection from Internet browsing and how it is used, and 70% of Europeans are concerned about the reuse of their personal data. With data breaches and issues such as the NSA’s
My previous blog posts have been focused on how analytics can help drive telematics to the mass market and help identify who is suitable for a telematics policy. In this blog we take a step back to consider the data privacy and security issues around the data that is generated from devices or apps