The financial industry faces a wide range of priorities including customer experience, instant fulfillment, cyber security, risk management and compliance, and expenses. A modern financial services platform is needed to strengthen financial businesses as they progress into the future. And this
Extraordinary costs of misconduct can be a daunting challenge for financial services institutions. In a recent episode of Finance in Focus, hear wealth management experts Marc Andrews and April Rudin discuss a cognitive and holistic solution for monitoring complex trading scenarios. Learn how it
IBM Watson Customer Insight for Insurance helps you leverage dynamic customer segmentation to create a more personalized policyholder experience based on the policyholder's financial and life events. This video demonstrates how to view and share actionable insights from easy-to-use, customizable
Customers’ desires have changed dramatically through the years. Most notably, modern consumers expect organizations to know them—and, what’s more, to anticipate their needs. In such an environment, traditional approaches to customer segmentation are giving way to new methods of engaging with
This industry customer panel was recorded live on Wall Street at the IBM Forum for Financial Services in New York City on 20 September 2016. It includes comments on the business benefits of IBM Customer Insight Solutions from Pershing, Southern Farm Bureau, USAA and US Bank. IBM Customer Insight
A demonstration of the IBM Customer Insight solutions for banking, wealth management and insurance was recorded live on Wall Street at the IBM Forum for Financial Services in New York City on 20 September 2016. IBM Customer Insight solutions are based on industry-specific models and can effectively
Technology is transforming the financial services industry through advanced analytics, behavior finance, mobile computing, predictive analytics, robo advisors and now cognitive computing. Industry experts were recently asked to answer this question: “What is the most exciting change you anticipate
IBM is out to transform how financial services organizations market, sell to and service their clients. IBM Watson, which has been transforming the healthcare industry, is now setting its sights on Wall Street. Tune in to hear Jim Marous describe the changing dynamics of the market as he outlines
In a world overrun with competing local, national and global regulations touching every aspect of finance, compliance can seem elusive—even unattainable. Yet, modern financial institutions have the ability to not only survive but also thrive amid an ever-changing regulatory landscape. Discover how
Technologies are much better than they were previously. In the past, we'd know when an event had happened. Now, problems related to events can be anticipated. For an interactive demo and purchasing information: http://ibm.co/insight-for-banking
For the financial services industry, the presence of cybersecurity vulnerabilities and an uptick in fraud seem to beg the proverbial chicken-and-egg question: which begets the other? Hear what noted security experts have to say about this and other key questions in this recent podcast.
Fraud detection and prevention are critical, but the banking industry needs to see beyond fraud. By effectively using cybersecurity assessment tools, banking regulators and institutions along with the financial services industry need to intelligently adapt and be ever-vigilant against the rise in
Watch this two-minute demo to learn how you can better understand your clients and better manage their portfolio. Clients want to receive personalized advice and tailored portfolio recommendations. How can wealth management firms leverage data to not only enhance the client experience, but to also
Something interesting is happening, and it is causing banks and other financial services to rethink how they are doing business. Customers are embracing mobile and digital channels more and more each year, and to be successful, companies must deliver customer engagement via those channels.