Conversational fluency is fundamental to consumer adoption of personal adviser applications of cognitive computing. IBM's cognitive-computing platform, Watson, drives harmonious conversations in multichannel customer environments. Conversational engagement is fundamental to Watson realizing its
The newest IBM Global Consumer Study reveals that in a single year internet commerce jumped nearly 100 percent, with 27 percent of retail purchases made online in 2013 versus 14 percent in 2012. Along with this remarkable channel-shifting, a historic convergence of technologies is changing how
The recent death of folk music legend Pete Seeger brought to mind his beautiful song "Where Have All the Flowers Gone?" which he co-wrote with Joe Hickerson. Based in part on traditional Russian folk songs, the song's inspirational power derives from the circular simplicity of its imagery. It
Travel in time from early artificial intelligence, to Watson, to Watson Foundations, as cognitive systems evolve from powerful concept to valuable reality built on a foundation that enables fresh insights from trusted data.
In the cloud, crowdsourcing means tapping into all of the expertise that's in the ecosystem. This world's problems are too large for any one person to have all the answers. Likewise, the challenges confronting humanity are growing too complex, dynamic and multifaceted for any one algorithm,