The financial industry faces a wide range of priorities including customer experience, instant fulfillment, cyber security, risk management and compliance, and expenses. A modern financial services platform is needed to strengthen financial businesses as they progress into the future. And this
Companies that compete in the modern business environment increasingly look to sophisticated analytics and cognitive capabilities to help them gain a deep understanding of what matters to their clients. By knowing their customers well, organizations can provide targeted, personalized service that
Banking industry leaders are rethinking their incentive compensation strategies in terms of risk and compliance. Here are some important questions—and some best practices—that can guide banking managers and executives as they develop incentive compensation plans that drive both compliance and
Countering fraud is an ongoing process in the world of finance, but it need not be an overwhelming one. When identifying fraudulent activity amid the millions of transactions that flood financial networks, IBM Safer Payments offers ways to help manage workloads while avoiding false positives.
Banks generate all kinds of reports, but not all of them can explain customer behavior or predict a customer’s next move. Find out how IBM Customer Insight for Banking uses cognitive analytics to give you vital insight into customer behavior, allowing you to predict financial events, prevent churn
Customers’ desires have changed dramatically through the years. Most notably, modern consumers expect organizations to know them—and, what’s more, to anticipate their needs. In such an environment, traditional approaches to customer segmentation are giving way to new methods of engaging with
This industry customer panel was recorded live on Wall Street at the IBM Forum for Financial Services in New York City on 20 September 2016. It includes comments on the business benefits of IBM Customer Insight Solutions from Pershing, Southern Farm Bureau, USAA and US Bank. IBM Customer Insight
IBM Watson and financial services go hand in hand at IBM Insight at World of Watson 2016. Tune into this podcast to hear Jim Gahagan, Kim Minor and Susan Visser discuss the banking, insurance and wealth management sessions available at IBM Insight at World of Watson 2016 that serve as your guides
Apache Spark, sometimes called the “analytics operating system,” is empowering organizations of all kinds through machine learning by helping them create unprecedented value from their data. Discover eight ways that Apache Spark’s machine learning capabilities are driving the modern business.
IBM is out to transform how financial services organizations market, sell to and service their clients. IBM Watson, which has been transforming the healthcare industry, is now setting its sights on Wall Street. Tune in to hear Jim Marous describe the changing dynamics of the market as he outlines
In a world overrun with competing local, national and global regulations touching every aspect of finance, compliance can seem elusive—even unattainable. Yet, modern financial institutions have the ability to not only survive but also thrive amid an ever-changing regulatory landscape. Discover how
Banks are moving from a mobile-first mindset to an artificial intelligence–based approach in their quest to uncover the right insights in the right channels. This episode of Finance in Focus presents fintech experts David Gerbino, Matt Kinney and Jim Marous. They describe how successful financial
Join Martin Fleming, IBM’s chief analytics officer and chief economist, is exploring how cognitive capabilities help financial institutions adapt to an ever-changing regulatory landscape. To learn more about banking during the low-level equilibrium that besets the global economy, attend the Smarter
Don’t let your guard down in the digital playground: although social media networks have become a part of daily life for many of us, they pose greater risks than many realize. Find out how solutions designed to identify fraudulent activity and stop it in its tracks help make financial security the
A recent stop on the IBM outthink tour 2016 punctuated the evolution of cognitive learning systems and their implications for marketing and the delivery of customer experiences that foster retention and loyalty. See how cognitive capabilities are being incorporated into the fabric of everyday job