customer experience

Analytics

Finance in Focus: What cognitive computing can do for insurance

Analytics

The science of client insight: Increase revenue through improved engagement

Analytics

Ronald van Loon's impressions on IBM Watson Data Platform and customer experience

Analytics

Insurers: Isn't it time to go beyond traditional views of policyholders relations?

Big Data Use Cases

Dynamic duo: Big data and design thinking

Analytics

Use predictive analytics to reimagine the customer experience

Analytics

Untying the provider Gordian Knot for cost-effective customer experience

Analytics

Predicting our journey: The untapped potential of mining customer profiles

Big Data Technology

Cognition and the future of marketing

Analytics

Increase financial services revenue through improved engagement

Analytics

Monetizing 5G technology for virtual reality and augmented reality

Analytics

Analytics for banking: “Make my problems a priority”

Analytics

Analytics for banking: "Keep up with my changing needs"

Analytics

Comcast, Verizon and the race for digital transformation

Analytics

Is the brain the answer to superior telecom customer care?

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