Many industries are tuning in to the importance of customer support as a strategic differentiator. Every interaction with a client is an opportunity, and support interactions provide one of the richest ways to connect. Bob McDonald, vice president of support transformation and training, and Tracy
Would you like a car that responds to voice commands? What about regularly changing seats at the Super Bowl to experience different views of the game? In this episode of Making Data Simple, learn about the Internet of Things (IoT) and the steps to invention from Lisa Seacat DeLuca, IBM
Join us 27 February at 1 PM ET for "Machine Learning Everywhere: Build Your Ladder to AI." Visit the event landing page to learn more about the event and register for a calendar reminder: ibm.com/mleverywhere
In this episode of the Making Data Simple Podcast, Seth Dobrin, vice president and chief data officer for IBM Analytics, and Al Martin continue their conversation about data in 2018. Find out the six steps to make your enterprise data driven, how machine learning and AI will impact your business
What's next in the world of data and analytics in 2018? In part one of Al Martin's discussion with Seth Dobrin, Vice President and Chief Data Officer for IBM Analytics, explore the strategies and people your company needs to disrupt and succeed in the year ahead. Do you or your team members need
Earlier this year, IBM held the “Fast Track Your Data — Live from New York” event for thousands of our clients. Our mission: to help business and technology leaders better understand the critical importance that data and analytics play in an organization’s digital transformation. Technology
If you work in the field of sales commissions, you’re likely aware of ASC 606, the five-step revenue recognition model and timelines. The basic premise on which both ASC 606 and IFRS 15 have been formulated is that an organization can recognize revenue from a customer contract only when the
As happens so often, IBM is quietly laying the groundwork for the future. A recent step toward that future is TJBot, an unassuming, do-it-yourself cardboard robot that opens a window into what AI researchers are calling “embodied cognition.
How do you choose and learn a new coding language? In this episode of Making Data Simple, we are joined by YouTuber and IBM Social Strategist, Caleb Curry. With over 5M view of his tutorials on YouTube, Caleb has learned a thing or two about how to teach and learn to program successfully. Discover
Long before humans go to the moon or Mars, we'll need to send unmanned missions to establish the early infrastructure. Don Haderle, a scholar of the mainframe, recently suggested that mainframe computer systems will become the obvious solution for the moon, Mars, and beyond. Learn why.
What are your major concerns before flying on a trip? Would you ever give up your seat due to overbooking? How do airlines predict weather patterns and take proactive action to minimize delays? In this episode of Making Data Simple, Yianni Gamvros, Global Data Science Enablement Leader for IBM