In the next five years, buying local will beat online. Merging the tactility and immediacy of physical retail with the richness and personalization of online, local shops will make online-only stores seem downright quaint.
Every year IBM makes predictions about five technology innovations that stand to change the way we live within the next five years. This set of predictions, narrated by Mo Rocca, is all about personalization. See the other predictions at the 5 in 5 for innovations that will change our lives in the next five years.