I've spent more years than I want to admit on the business side of the insurance industry. In my current role I work on the value that big data and analytics can deliver to an insurer and, in turn, to their policyholders.
On the other side of things, I own insurance policies, just like most.
Big data is poised to reshape the way we live, work and think. The telecommunications sector, which has been slow to realize the shifting ground, is catching up to redefine the customer digital experience, using big data and analytics.
With mobile devices becoming an integral part of our daily lives, communications service providers have the most comprehensive view of a subscriber’s usage, behavior, lifestyle preferences, current and future needs. Telecommunications organizations can transform their customer care, marketing and
Mike Gualtieri, principal analyst at Forester Research, declares that, “consumers want to be treated like royalty.” This seems like a tall order. However, with all the data that customers share about themselves, the business that can quickly capture, analyze and act on this data “just in time, all
Throughout the year, I’ve been participating in a series of day-long “Art of the Possible” sessions with clients that run the gamut of media and entertainment. I’ve met with cable companies, broadcast TV providers, movie studios, sports networks and beyond. These sessions are intense, provocative
Leonardo Nantes of Boa Vista Servicios, a credit bureau in Brazil, has faced numerous challenges since a merger of two companies took place a few years ago. Boa Vista now serves hundreds of thousand clients nationwide and handles more than three million transactions per day. And because the
Is your healthcare organization engaging with customers the way you would expect to be engaged? Read how big data and analytics is helping healthcare organizations understand the consumer and fuel smarter engagement strategies through multiple social, mobile and traditional channels.
How is this safari guide so well informed in regards to the white rhinoceros? Like researchers and environmentalists, he’s been given valuable insight through IBM InfoSphere Streams. And it’s more than just general knowledge about this endangered beast—it’s powerful information and insight that
When data floods companies in such volume as recent years have seen, it can be difficult to know if big data is reliable data. This “data uncertainty” poses a problem for any company hoping to take advantage of their information’s potential. How can companies ensure that their data meets the
Research shows that "80% of the data about a patient is unstructured." Nigel Hook, CEO and Founder, DataSkill, tells the story of how IBM BlueMix enables DataSkill to bring cognitive computing to healthcare clients, so they can gain a better understanding of patients through unstructured data.
Not every customer or prospect is ready to buy. This means that when you engage you must do so in the context of the buyer’s frame of reference, not solely as a seller ready to make a deal. But how is this done using big data and analytics?
IBM InfoSphere BigInsights gives Hadoop the enterprise-level muscle it needs to be a more powerful solution delivering security, performance and governance. To learn more about IBM InfoSphere BigInsights for Hadoop, download the Forrester Wave Report today.
IBM is coming together with TED to host a first-of-its-kind event exploring ideas, insights and personal stories with a broad cross-section of IBM clients, partners, friends and IBMers. At this event, I will be speaking on IBM's big data approach to engagement analytics, and how it can only be
Without modernization techniques it's becoming increasingly difficult for businesses to manage their data warehouses effectively. Today's data load demands Hadoop and modern warehouse technologies, including appliances and in-memory. Ani Worlikar, Program Director for big data solutions at IBM,