The journey that a customer takes with your company is an individual one. Each customer requires a customized map with a guide who understands exactly where he wants to go—ensuring a smooth experience along the way. Can your company provide every customer with his own personal guide? And can your
With multiple channels and numerous ways to interact with companies, today’s customer journey is a complex weave of paths. Often, customers start and end their journey before the business is even aware of it. With today’s competitive market place, the companies that best understand their customer–
This is a research report by noted industry analysts Claudia Imhoff, Intelligent Solutions, Inc., and Colin White, BI Research. IT leaders need to review and enhance their information architecture to support requirements fueled by big data, advanced BI and other innovations. Examine the What, the
This first posting of a seven-part blog series is my attempt to present, in small, easily consumable bites, findings from IBM Institute for Business Value and University of Oxford’s study and excerpts from a white paper, “Analytics: the real world use of big data in financial services.”
I’ve been trying to delve into a topic I normally avoid—clinical trials. But it’s not about how clinical trials are run, or how to design one. I’m more interested in what happens to clinical trials data once they are completed.
Do folks actually mine their clinical trial archive for insights?
Part 2 of a 3 part series: Envisioning the Strategic Value of IBM Smarter Analytics Suite for Communication Service Providers
Follow Pethuru on Twitter at @peterindia12
In my last blog entry, I wrote about emerging technologies in the IT domain. Today, I’ll be sharing specifically what IT concerns
Colin White and I recently wrote a white paper for IBM titled Technology Innovations for Enhanced Database Management and Advanced BI. In it we discussed the fact that IT leaders across all industries need to review and enhance their information architecture to support new requirements, such as big
Government organizations, funded by your tax dollars, require a wide range of physical assets to provide the services that we come to expect from the world's largest national economy.
Let’s start with some numbers.
There are 453,144 vehicles owned by the US federal government
Of those, the
Across industries, big data has generated big buzz – and the travel and transportation (T&T) industry is no exception. In fact, T&T CEOs rank the “information explosion” among the top drivers of transformation for their organizations. In this blog, I want to discuss some of the ways in
In my last blog entry, I discussed how data is at the core of a telematics solution first and foremost to price a customer’s policy based on how they drive.
However, data is also an essential aspect for the mainstream adoption of telematics. If Insurers are going to pursue the mass-market in
When organizations don't have trust in their data, they don't act upon it. With more companies looking to use big data to get richer insights, the question of "Can I trust these data?" arises more frequently. David Corrigan, director of product marketing for IBM InfoSphere, talks about how good
As of Wednesday Facebook begun rolling out hashtags to selected users (with all users getting the feature within the next couple of weeks). We wanted to try and get behind the curtains and talk about what this feature means for the users and for Facebook’s business model. So we sat down with two
Have you analyzed your analytics?
The IBM Institute for Business Value (IBV) wants to know how you are transforming data into competitive advantages. What capabilities are needed to really analyze data, whether big or small? Which technologies are you using – or not? Does organizational culture
Part 1 of a 3 part series: Envisioning the Strategic Value of IBM Smarter Analytics Suite for Communication Service Providers
Follow Pethuru on Twitter at @peterindia12
These days a bevy of breakthroughs are erupting and evolving in the ICT domain in the form of innovative, transformative and
Noted business intelligence and data management industry analysts, Claudia Imhoff of Intelligent Solutions, founder of the Boulder BI Brain Trust, and Colin White of BI Research present Technology Innovations for Enhanced Database Management and Advanced Analytics, an on demand webinar sponsored by