Answers in analytics: How Apria Healthcare is enhancing patient care with smarter investments
Every business struggles to do more with less in hopes of staying competitive. But, in this climate, where costs and expectations seem to rise as rapidly as budgets and resources decline, achieving this can be daunting to even the most successful firms.
Ever wonder how some companies can beat the odds to successfully meet common business issues head-on? The answer is found by stepping into the lives of leading healthcare, education and life sciences organizations, and seeing how they apply IBM solutions to address industry-related problems.
“Answers in Analytics” is a new monthly video interview series where IBM clients reveal, in their own words, how IBM offerings are instrumental in helping them infuse analytics into their businesses.
Trading spreadsheets for insights
First up is Apria Healthcare, one of the nation’s leading providers of home respiratory services and medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment and negative pressure wound therapy.
Based in Lake Forest, California, and operating in more than 400 locations throughout the United States serving more than 1.2 million patients each year, Apria Healthcare needed to improve patient care experiences and expand its reach. But manual forecasting processes limited its ability to identify opportunities and redirect investments.
Thanks to an IBM cloud-based analytics solution, Apria Healthcare was able to replace its spreadsheet-based forecasting structure with a centralized platform providing a single source for data forecasting. Now Apria Healthcare has keener insights into the true costs of operating a large healthcare business. Moreover, it has been able to redirect its investments to enhance patient care. Using analytics, Apria has been able to meet customer needs by increasing competitiveness through smarter pricing.