Applying predictive analytics to intelligent, holistic law enforcement
Our world is becoming increasingly urbanized. About three billion people, or half the world’s population, currently live in cities, and that number is increasing by 180,000 each day. The urban environment creates a dense and complex setting for crime, yet many urban dwellers cite safety and security as a top priority in deciding whether to move to a city.
What does this priority mean for public safety workers? To confront the reality of crime in highly populated cities, crime fighters need to move beyond reactive policing and utilize predictive policing systems. Combating crime in all its forms requires the silos of public safety organizations to be broken down in favor of integrated communication platforms. Viewed as a single, coordinated body, public safety organizations need to make sure their brain, eyes and hands work together in harmony to create smarter, safer cities and a Safer Planet. Comprehensive information and analytics platforms can help create one unified front in the battle against crime.
Decision makers need relevant and accurate information now to ensure officer safety, proper allocation of resources and achievement of performance goals. An integrated law enforcement (ILE) solution provides the situational information needed, as well as visualizations of key performance indicators (KPIs) to back up decision making and use in status summaries or detailed drill downs. By providing one unified and trusted source of information, command staff can make decisions without doubting their data.
Crime trend analysis can identify patterns that allow detailed insight into where resources may be needed on any given day. This insight is achieved without manual reporting, which means that those resources can be allocated to another area or department where they are needed. Once a trend or incident is identified, an ILE solution helps decision makers communicate with other departments to act on that information. This action occurs by storing the planned workflow for appropriate response to anticipated events, known as standard operative procedures (SOPs). Some SOPs can be automated; others require decision-making input.
Once an SOP has been engaged to respond to an event, the workflow of tasks can be fully monitored, and allocated resources can be highlighted on a map. An integrated collaboration and communication tool breaks down divisions between departments and allows workflows to be completed quickly and with open lines of communication.
The eyes: Intelligence analysts
The strength of the analytics platform is that data from many disparate sources can be collected, collated and consolidated into one centralized view. It is then presented in the form of intuitive visualizations that allow identification of trends and relationships that are not easily observable in tabular or textual data. Maps of criminal networks, commodity flows and events can be created. After identifying a threat, analysts can quickly share the information with decision makers to determine the appropriate response. A clear operational platform allows them to detect threats and construct concise, fact-based reports for decision makers, courts or other bodies.
The hands: Front-line police officers
ILE platforms present the solution to disparate law enforcement systems that do not use a singular, unified language or platform—making it difficult to access all the needed information at once. To combat the increasing demands on officers’ service and the decreasing number of resources and budget, cities are empowering their front-line officers with information to create a more efficient and effective crime-fighting process.
Information from multiple sources is unified in one browser, without manual re-entry and with artificial intelligence–enabled search to make finding the relevant information even easier. Security of information is ensured through role-based access of authorized users. Analytics tools help officers identify statistics, and collaboration tools help teams more easily communicate while pursuing a lead. As a result, cases can be solved faster than ever before.
By breaking down barriers to communication and empowering all departments with high-quality leads and analytical capabilities, an ILE solution allows departments to work together as one, highly intelligent and quick-acting body in the fight against crime. To learn more about how IBM integrates multiple capabilities to create a fully integrated law enforcement solution, download the IBM Redbooks guide, Integrated Law Enforcement: A Holistic Approach to Solving Crimes.
Don’t miss an incredible opportunity to listen, discuss and network with other leaders across law enforcement at the 2015 IBM i2 Summit for a Safer Planet.