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Patricia Cotter
Senior VP of Operations

Patricia Cotter is Senior VP of Operations for IBM Netezza with responsibility for IBM Netezza's award-winning customer service and partnership programs. Trish has more than 20 years of experience in high tech product development, production and customer support.

A Netezza Thanksgiving: Let's all do what works

November 22, 2011 | by Patricia Cotter, Senior VP of Operations
Thanksgiving is upon us, always a good time for some reflection. I'm particularly grateful for all the talented individuals I've had the honor to work with at Netezza. We've lived through exciting and challenging times together and I've learned something of value from each and every one of you.

A New Wave of Women in High Tech

November 1, 2011 | by Patricia Cotter, Senior VP of Operations
Women are moving up in high tech. Ginni Rometty's appointment as the next CEO of IBM is the latest example of this. She joins women like Meg Whitman at Hewlett Packard, Ursula Burns at Xerox since 2009, and Indra Nooyi who has led Pepsico since 2006.  These aren't just women leading companies....

IBM Netezza: Success through Internal Collaboration

October 18, 2011 | by Patricia Cotter, Senior VP of Operations
I was on a plane on fourteen hour flight to the International Business Awards this month and pulled out the July –August 2011 Harvard Business Review magazine I brought with me. The cover story, “Building a Collaborative Enterprise  ,”   focused on creating a business culture of trust and...

IBM Netezza Wins 2011 Stevie Award for International Support Department of the Year

October 13, 2011 | by Patricia Cotter, Senior VP of Operations
First and foremost, we like to focus on our customers success at IBM Netezza, but it's also gratifying to receive recognition from our peers in the business world. This week I traveled to Abu Dhabi for the Eighth Annual International Business Awards, where IBM Netezza was honored with a Stevie...

IBM Netezza: Success through Customer Collaboration

September 27, 2011 | by Patricia Cotter, Senior VP of Operations
The number one concern of CEOs these days is getting to know their customers better. That finding comes from a survey of 1500 CEOs conducted by IBM and is cited by Paul Greenberg of ZDNet and by a Coveo advisory board meeting I recently attended. According to the survey, more than innovation, more...

Skills-based Routing: A New Approach to Support

September 12, 2011 | by Patricia Cotter, Senior VP of Operations
In a corporate setting, it's invigorating to see company values jump from the drawing board to real-life situations that directly affect people. Walking the walk is what matters most to our customers and ourselves. The customer support team for IBM Netezza data warehouse appliances recently rolled...

5 Tips for Making the Most out of Tech Business Partnerships

November 9, 2010 | by Patricia Cotter, Senior VP of Operations
Strong business partnerships make good business sense. That’s why recognizing the importance of our partners is one of the core guiding principles at Netezza. Netezza partners with all major industry integrators, technology and solution providers, both horizontally and across all the major vertical...

Why Our Customers Make Netezza a Smarter, Better Company

October 12, 2010 | by Patricia Cotter, Senior VP of Operations
Netezza is a customer-centric organization, and it’s been that way since the very start. The company transformed from an idea on piece of paper in 2000 to a fast-growing company on the conviction that if our customers are successful, our business will succeed, too. That's why it is so gratifying...