Sprint Leverages Big Data to Gain Valuable Business Insights
Sprint Nextel Corporation is among the leading telecommunications companies in the United States with over 55 million wireless customers, offering a comprehensive set of business, government and consumer services. The company has historically used traditional database modeling to analyze the tens of billions of network transactions—such as billing information and trouble tickets—it generates each day. However the sheer volume of data generated by Sprint’s myriad data sources meant most of the petabytes of information were archived and never looked at again. IBM partnered with Sprint to launch a Big Data solution to help collect, analyze and correlate hundreds of heterogeneous data streams and turn them into actionable insights.
Watch this 3 minute video with Von McConnell, Director of Innovation & Advanced Labs, to learn how Sprint transformed its ability to understand transactions and to make faster, more informed decisions, thereby gaining strategic insight into the wants and needs of its customers.
- Visit the IBM big data for telecommunications web page
- Download the whitepaper "Big data analytics for communications service providers"
- Read about new Accelerators for telecommunications event data analytics and social data analytics