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Win with AI: John Thomas of IBM on putting skin in the data science game

Don’t miss the replay of the #WinWithAI digital broadcast featuring industry leaders from Experian, Geisinger, GuideWell, Nedbank, Niagara Bottling and Mueller.

IBM

John Thomas, IBM distinguished engineer and director of analytics, talks with Dave Vellante in NYC ahead of the recent “Change the Game: Winning with AI event in NYC” to talk about how the IBM Data Science Elite team offers data science expertise as a service to a variety of clients to a variety of organizations, cutting across multiple industries.

What’s a common use case? Learn how machine learning can help improve customer interactions in call centers, provide consistent service and reduce call handling expenses by harnessing real-time feedback.

“We’re not there to just do the work for the client,” Thomas says. “We actually sit down and expect the client to put their team to work with our team. We build AI solutions together and we are working with them hand in hand. For our team it is not about revenue. It’s purely about adoption, and does the customer see the value of what IBM brings to the table?”

 This is one of six interviews on theCube you can watch to gain valuable insights from leaders and key clients who are on the journey to AI.

Don’t miss the replay of the #WinWithAI digital broadcast featuring industry leaders from Experian, Geisinger, GuideWell, Nedbank, Niagara Bottling and Mueller.

Register to watch now.

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