An entire new ecosystem of competing communications service providers (CSPs) has emerged from a rising tide of over-the-top services delivery. Listen to an audio presentation of a white paper that delves into revenue generation opportunities for CSPs created by the application of net promoter
Gottfried Leibbrandt, chief executive of the Society for Worldwide Interbank Financial Telecommunication (SWIFT), declared that he is going "on the offensive against cyber criminals." With the recent spate of cyber attacks on banks including an 81 million heist we are in dire need of a tight
Commercial organizations are fair game for cyber criminals, hactivists and terrorists. Now, the practice of mining data for intelligence and sharing it is increasingly vital for enterprises to stay ahead of threat actors and their criminal strategies and tactics.
Advanced analytics can help law enforcement officials across jurisdictions assist one another in predicting and preventing criminal activity. In particular, analysts, investigators and detectives can collaborate to share information to help detect threats and identify criminals.
One of the biggest challenges for retailers has always been scaling great customer service, specifically how to better personalize in-store experiences. By combining data analysis, the Internet of Things, cloud and mobile technologies, retailers can make this level of personalization a reality for
How do you handle your semi-structured data? In this whitepaper from IBM Cloud Data Services, find out how keeping your data warehouse on the cloud can help you gain the competitive advantage by freeing valuable resources.
Despite the obvious and potential benefits for public agencies to move their IT services to cloud-based infrastructure, many are understandably reluctant to be an early adopter, which some believe potentially puts data at risk. Despite that reluctance, see why many public agencies, including law
Avoid the productivity drain and customer frustration caused by content fragmentation. Keep the courtship period with customers alive by ensuring employees have unfettered access to enterprise content that can keep the customer experience harmonious. See how in a new IBM Enterprise Content
The connected nature of the digital era empowers energy and utility consumers to choose their providers and actively manage and monitor consumption. And energy and utility providers face new challenges to provide the services consumers demand and retain loyal customers. Learn more about a
Environmentally friendly processes are becoming an important consideration for consumers. Analytics-fueled strategies for minimizing the environmental impact of driving practices can help your company reduce its carbon footprint and gain a competitive advantage with green-minded consumers.
A marked shift toward business participation in technology conversations couldn’t be more evident than it is to an industry analyst. Gain an analyst’s perspective on how customer-facing, content-rich processes for achieving customer loyalty are now the order of the day.
Whether organizations want to extract customer data beyond names and addresses from unstructured data sources; pull specific dates, times or monetary amounts; predict trends from sentiment data; or engage in many other uses, text analytics is the way to go. Learn the details of text analytics, and
A growing number of businesses and industries are finding innovative ways to apply graph analytics to a variety of use-case scenarios because it affords a unique perspective on the analysis of networked entities and their relationships. Gain an understanding of how four different types of graph