IoT is the next goldmine of data. Today, it’s still largely untapped information that is primarily used for operational monitoring. By combining that data with traditional “corporate” data, you can improve customer service through faster problem recognition and response, react more quickly to a
The financial industry faces a wide range of priorities including customer experience, instant fulfillment, cyber security, risk management and compliance, and expenses. A modern financial services platform is needed to strengthen financial businesses as they progress into the future. And this
Are you looking for a book to help you navigate through the extraordinary changes that technology is bringing to our world? Change is a constant in life. Take a quick skim through these four books that help you better understand how artificial intelligence, blockchain, cognitive computing and
Elderly care is on tap to be a critical need in the coming decades. See how Caregivers.com is using cloud computing and mobile technologies to provide greater choice for families and higher wages for in-home caregivers.
Just as a cosmetics company is focused on the foundation for beauty, many companies regardless of industry are looking to specialize in high-quality presentation of product to consumers. See how one global cosmetics organization took a master data management approach that offers expertise,
In a recent CrowdChat discussion, a group of Hadoop and Spark subject matter experts from the IBM Analytics group discussed using cloud-based Hadoop and Spark services as a lever for business agility. From their contributions we drew ten hot topics and themes for experts in all areas of the big
Some organizations misunderstand the optimized way to use Hadoop and Spark together, primarily because of their complexity. But investing in both technologies enables a broad set of big data analytics and application development use cases. See what Niru Anisetti and Rohan Vaidyanathan have to say
The manufacturing industry finds itself embroiled in major changes these days, and analytics, cloud-based technologies, the Internet of Things and volumes of data are fueling its metamorphosis. See how manufacturing companies are shifting resources toward value-add processes such as
Holiday operations can be quite demanding for any organization, but if you operate from the North Pole and work against the clock all year to meet your late December deadline, then you need big data and analytics. Hear what big data and advanced analytics expert Tripp Braden had to say about this
IBM has identified a number of common problems that many businesses find themselves facing in their various stages of Apache Hadoop and Apache Spark adoption. As a result, IBM has developed a set of support services to help customers accelerate time-to-value outcomes and reduce risk when building
Businesses that engage in digital transformation can transform their activities, processes and models to fully leverage opportunities provided by advanced digital technologies. See how a telecommunications provider built a real-time big data analytics platform that harnesses the power of cognitive
Customer experience management can be compared to finding a needle in a haystack. Yet, it’s actually much more challenging—akin to tracking handfuls of needles in a mountain of needles. See how organizations can effectively measure, track and manage subscriber performance in real time.
To serve citizens effectively and efficiently, public entities can draw from the private sector’s 360-degree view of the customer and apply analytics, big data, Hadoop, machine learning and Spark to create a single or 360-degree view of the citizen. See how this methodology can empower public
Hunting the elusive black swan that is a fraudulent high-value payment requires a meticulous process of refining the fraud detection methodology to accurately identify the small variances in usual customer patterns. See how spotting elusive black swans requires the right tools to spot variances in
Without question, our lives are very different from only a couple decades ago, thanks in part to some pretty amazing technology advances including smartphones and other devices, mobile apps, an ever-growing array of social channels and more. Take a look at how one telecommunications organization