Customer churn and fraudulent claims in today’s insurance industry can translate to losses for providers. Insurance organizations can stay one step ahead by deploying predictive analytics to determine future outcomes.
No one wants to be in a position to submit an insurance claim, but customers that maintain adequate insurance for their property and possessions have every reason to expect a rapid claim resolution process. Predictive analytics can help insurers stay in tune with their policyholders by responding
Creating and maintaining an adaptive organization is well within reach through advanced analytics and innovation, and the right analytics solutions can help businesses transform data-driven insight into actual value without the nightmares from shifting market conditions and information overload.
Do you know what your policyholders need, or are you taking a gamble and hoping that you are offering them the right products and services at the right times? Play this video game, and see if you can anticipate what is on the minds of these insurance customers.
Customer-centric organizations are reaping the rewards of the focused attention they are giving their customers. Discover eight rewards for giving customers a superior customer experience in this insurance example.
Mobile computing is on the rise, and mobile document capture is the next logical step for organizations in document-intensive fields such as banking, insurance, government, healthcare and education. Mobile document capture allows employees and customers to capture documents from their point of
Existing customers are worth retaining. Organizations have the ability to cross-sell and up-sell to their existing customers, which is why these organizations must keep in mind a customer’s lifetime value.
Doing the math applies to just about every aspect of life. But love it or hate it, mathematics in the form of analytics and statistics offers a path to valuable insight that can enhance business value.
Are you looking for a way to grow your business? By proactively managing customer relationships through predictive analytics, insurance companies can retain customers and increase revenues through cross-sell and up-sell opportunities. Customer analytics give organizations insight into customer
Filing a claim is the single most important part in the relationship between insurers and the insured. It lays the foundation for customer satisfaction, profitability and positive word-of-mouth for attracting new customers. A “one size fits all” approach to decision-making won't be successful -
Christopher Morkunas, Data Governance Manager of Safety Insurance Company and this week’s Big Data & Analytics hero, says his executives were really bothered that their “company still did not have a single version of the truth” despite the fact that they have been in business for a long time,