Infographics & Animations

12 ways to build stronger customer relationships in banking

12 ways to build stronger customer relationships in banking

IBM will announce industry analytics solutions that focus on specific industry use cases. Learn more in the video announcement on May 28, 2015.

Organizations using payment and transaction data can find out what their customers really want through insights about their preferences, needs and behaviors. These insights enable organizations to engage with customers and build strong relationships.

Companies can leverage data and analytics to provide tangible business outcomes that increase conversion rates, customer retention and customer loyalty. This infographic looks at the different ways to build relationships that foster enhanced customer engagements and retention.