Infographics & Animations

Are you paying attention to your telecommunications customers?

Are you paying attention to your telecommunications customers?

IBM will announce Industry Analytics Solutions that focus on specific industry use cases. Learn more in the video announcement on May 28, 2015.

Your customers are speaking up—are you paying attention? IBM’s most recent global telecommunications consumer survey can be summed up in two words: social disruption. This infographic gives an overview of the ever-increasing influence of a wide range of social communication applications on the telecommunications industry, and it highlights a few primary customer concerns from the 2014 IBM Global Telecommunications Consumer Survey.