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Eight rewards for giving your customers a superior customer experience

Eight rewards for giving your customers a superior customer experience

Customer-centric organizations are reaping the rewards of the focused attention they are giving their customers. Did you know that retaining a customer costs less than acquiring a new one? Positive customer experiences can lead to enhanced customer loyalty, which in turn can lead to increased revenue potential for businesses. 

Discover eight rewards for giving customers a superior customer experience in this insurance example. Then take a look at the white paper Insurance customer retention and growth to learn how organizations can apply analytics to retain their best customers and take advantage of cross-sell and up-sell opportunities.