IBM Watson Customer Insight for Insurance helps you leverage dynamic customer segmentation to create a more personalized policyholder experience based on the policyholder's financial and life events. This video demonstrates how to view and share actionable insights from easy-to-use, customizable
Do you know what your policyholders need, or are you taking a gamble and hoping that you are offering them the right products and services at the right times? Play this video game, and see if you can anticipate what is on the minds of these insurance customers.
Do you know what your banking customers need, or are you taking a gamble that you are offering and providing them the right products and services at the right times in their lives? Play this video game and see if you can anticipate what is on the minds of these banking customers.
Nancy Bachrach, senior manager of registration for the Girl Scouts of Eastern PA, declared that predictive analytics gave the organization the “opportunity to base decisions on actual data.” Using this data they were able to better understand their customers: girl scouts.
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Terri Dean, chief membership officer at Girl Scouts of Eastern Pennsylvania, shares how they peeled apart all the layers of their data to uncover trend lines and increase retention.
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Watson Foundations, an IBM Big Data & Analytics Platform, presents Acquiring, Growing and Retaining Customers with C Spire, a wireless provider who uses predictive analytics and decision management to identify when customers might leave and personalize experiences so they don't.