Deva AnnamalaiSr. Vice President, Marketing Technology and Data Insights, Zions Bancorporation
"Banking as an industry is generating [a] voluminous amount of data about customer transactions and behavior. Customers are actively engaged with the mobile channel where they check balances, open new accounts, make transfers, pay bills, deposit checks, redeem loyalty offers and a whole variety of
In the next five years, buying local will beat online. Merging the tactility and immediacy of physical retail with the richness and personalization of online, local shops will make online-only stores seem downright quaint.