Every business is a data business. But not every business uses their data to solve business problems and compete more effectively. Nancy Hensley, Chief Digital Officer in IBM Analytics, joins us on this week’s podcast to discuss digital transformation and how you can use data and analytics to find
Quite often, we see that the need for data security and governance makes some organizations hesitant about migrating to the cloud. This is perfectly understandable given the types of data gathered and used by businesses today, the regulations they must adhere to on both a local and global level,
The financial industry faces a wide range of priorities including customer experience, instant fulfillment, cyber security, risk management and compliance, and expenses. A modern financial services platform is needed to strengthen financial businesses as they progress into the future. And this
Businesses are transforming before us. With a strong focus on innovation and digital interfaces, winning companies are rethinking how humans and machines interact. The Cognitive Era is opening up many avenues for banks to outthink competition by adopting new strategies and leveraging technology in
When customers or other key stakeholders expect to be able to connect with an organization instantaneously, extremely low latency, high throughput data and analytics flows and execution are absolutely essential. The advent of the Internet of Things is among several key drivers of the emergence of
Streaming analytics is becoming ubiquitous as data streams from a range of sources, including the Internet of Things, are now mainstream. Although streaming analytics is not a new technology, it is well suited for today’s real-time, low-latency business and consumer applications. And today’s data
We have so much data available today that customers utilize to determine when, what and from who they buy. The onus then is on businesses to make data work for them. Listen to Corrigan tell the story of big data as it relates to insights from analytics that engage customers in new ways.
To celebrate our three year #CXO Twitter chat anniversary Lynn Teo, former chief experience officer of McCann Erickson, Peg Fitzpatrick, head of social strategy at Canva, Michelle Morris, associate director of client experience at Crowe Horwath and Brian Mayer, customer experience architect and