An entire new ecosystem of competing communications service providers (CSPs) has emerged from a rising tide of over-the-top services delivery. Listen to an audio presentation of a white paper that delves into revenue generation opportunities for CSPs created by the application of net promoter
Are you placing yourself within the convergence of telecommunications and media? Discover how you can use cognitive computing and advanced predictive analytics to take advantage of the opportunities offered by mobile technology in the ever-evolving modern business environment.
Do your customers rely on your online shopping experience to beat the crowds on Black Friday and Cyber Monday? Learn how providing a strikingly good experience can keep your online customers coming back—and get them into your store as well.
Communications service providers (CSPs) are feeling the intense heat of ever-growing competition, and industry rankings and scores paint a pretty bleak picture of customer perception. To rise above the products-and-prices, commoditized services fray, CSP executives can gain insight on customer