Net Promoter Scores often reveal levels of customer dissatisfaction with communications service providers. Discover two advanced analytics solutions from IBM that enable innovative analysis for keen insight into the customer experience.
Is matching the right life-event offers for products and services to prospective customers possible? Predictive industry analytics solutions can help those in the banking industry transform their businesses by targeting the right offers to the right people at the right times in their lives. Know
Operational insight offers understanding of asset performance and process productivity in the oil and gas industry. Producers who employ predictive analytics can move toward a maintenance strategy that is highly cost-effective and efficient.
Customer service in communications organizations is often based on archaic models. The time is ripe for a new model that applies predictive and real-time analytics to reveal hidden patterns in data, which in turn can be used to transform service calls into positive customer experiences.
Watson solutions aim to enhance, scale and accelerate human expertise, targeting a wide range of complex challenges in the world today. Watson Analytics itself will understand, perceive and relate information at a human level for your business problems, combining analytical insights with your
CFOs, business leaders, and line-of-business managers can enhance their budgeting decisions with solid, insightful forecasting. Learn from the leading experts in this area to understand the clear path toward making organizations future ready.
Predictive analytics that incorporates geospatial data can provide answers and insights not found in charts or tables, and it can be extremely helpful for organizations that want to answer the critical who, what and where questions for accurate forecasting.
The public sector is changing the face of our cities, transforming our workforce and improving healthcare with data and analytics. Here are some of the stories and articles that caught my attention this week.
Skills needed for advanced analytics sometimes require knowledge of recent data-related technologies, analytics techniques and how to use them. However, many organizations realize that this skill set doesn’t negate the need for people who can frame a problem, interpret the output of an analysis and
As healthcare leaders face pressure to control costs and drive better outcomes, they're using predictive analytics to anticipate a range of factors from patient demand and staffing to scheduling and volume.
Demand for data scientists is growing. Strong analytical skills and the ability to tap into the expertise of the larger analytical community helps new and seasoned data scientists keep up with new trends and continue to hone their skill sets.
Viktor Mayer-Schönberger and Kenneth Cukier famously declared that "big data is a revolution that will transform how we live, work and think." Here are some of those revolutions from this week in the public sector.
High-quality predictive analytics, statistical modeling and data mining tools are the heart of a well-run modern organization. Organizations of all sizes, in all sectors and geographies, are using these tools to drive evidence-based predictions into the full range of business processes, operations
IBM’s latest recognition in the predictive analytics market is from independent industry analyst firm Forrester Research in “The Forrester Wave: Big Data Predictive Analytics Solutions, Q2 2015.” IBM was among the 13 select companies that Forrester invited to participate in its evaluation and was