Net Promoter Scores often reveal levels of customer dissatisfaction with communications service providers. Discover two advanced analytics solutions from IBM that enable innovative analysis for keen insight into the customer experience.
Like any services industry, insurance companies achieve successful outcomes by building customer loyalty and trust. Advanced data and analytics help insurance companies develop retention by gaining key insight into policyholder behaviors, needs and preferences.
Customer churn and fraudulent claims in today’s insurance industry can translate to losses for providers. Insurance organizations can stay one step ahead by deploying predictive analytics to determine future outcomes.
The ability to predict what might happen is no longer enough. Organizations also need to know how to respond to the predictive insights they glean from data analysis. Discover how predictive analytics and decision optimization can work together to create a powerful, comprehensive decision
Time and location-based intelligence can reveal hidden insights about your business, customers or constituents. Learn how organizations can benefit from geospatial analytics and how IBM SPSS Modeler augments predictive modeling by integrating elements of time and space into analyses.
Is matching the right life-event offers for products and services to prospective customers possible? Predictive industry analytics solutions can help those in the banking industry transform their businesses by targeting the right offers to the right people at the right times in their lives. Know
Operational insight offers understanding of asset performance and process productivity in the oil and gas industry. Producers who employ predictive analytics can move toward a maintenance strategy that is highly cost-effective and efficient.
Customer service in communications organizations is often based on archaic models. The time is ripe for a new model that applies predictive and real-time analytics to reveal hidden patterns in data, which in turn can be used to transform service calls into positive customer experiences.
Watson solutions aim to enhance, scale and accelerate human expertise, targeting a wide range of complex challenges in the world today. Watson Analytics itself will understand, perceive and relate information at a human level for your business problems, combining analytical insights with your
CFOs, business leaders, and line-of-business managers can enhance their budgeting decisions with solid, insightful forecasting. Learn from the leading experts in this area to understand the clear path toward making organizations future ready.
Predictive analytics that incorporates geospatial data can provide answers and insights not found in charts or tables, and it can be extremely helpful for organizations that want to answer the critical who, what and where questions for accurate forecasting.
The public sector is changing the face of our cities, transforming our workforce and improving healthcare with data and analytics. Here are some of the stories and articles that caught my attention this week.