In this episode of the Finance in Focus podcast, listen as Boxley Llewellyn, VP for customer insight and cognitive engagement at IBM and Rob Heiser, president and CEO of Segmint discuss the new partnership between IBM and Segmint and how it brings together the speed and agility of Segmint’s KLIs
As policyholders continue to turn to online resources for insurance information and support, digital engagement will be increasingly critical for insurance company operations. Both cognitive computing and analytics can play a key role in the engagement process, showing insurers how to best optimize
IBM Watson Customer Insight for Insurance helps you leverage dynamic customer segmentation to create a more personalized policyholder experience based on the policyholder's financial and life events. This video demonstrates how to view and share actionable insights from easy-to-use, customizable
Customers’ desires have changed dramatically through the years. Most notably, modern consumers expect organizations to know them—and, what’s more, to anticipate their needs. In such an environment, traditional approaches to customer segmentation are giving way to new methods of engaging with
This industry customer panel was recorded live on Wall Street at the IBM Forum for Financial Services in New York City on 20 September 2016. It includes comments on the business benefits of IBM Customer Insight Solutions from Pershing, Southern Farm Bureau, USAA and US Bank. IBM Customer Insight
A demonstration of the IBM Customer Insight solutions for banking, wealth management and insurance was recorded live on Wall Street at the IBM Forum for Financial Services in New York City on 20 September 2016. IBM Customer Insight solutions are based on industry-specific models and can effectively
IBM is out to transform how financial services organizations market, sell to and service their clients. IBM Watson, which has been transforming the healthcare industry, is now setting its sights on Wall Street. Tune in to hear Jim Marous describe the changing dynamics of the market as he outlines
5G, augmented reality, virtual reality—we live in an always-on universe that can't feed appetites for information fast enough. What consumer insights can telecommunications providers gain and act on from studying subscriber behavior? In this podcast, influencer Evan Kirstel touches on the digital
Create meaningful client connections. Unlock the potential in your data by analyzing data from many sources using sophisticated, prebuilt industry-designed analytical models; leveraging dynamic segmentation by analyzing client behavior; and predicting key client life and financial events to create
Create meaningful client connections by unlocking the potential in your data when you do the following: • Analyze data from multiple sources using sophisticated, prebuilt industry-designed analytical models. • Leverage dynamic segmentation by analyzing client behavior. • Predict key client life
Unlock the potential in your data to create meaningful client connections with IBM Client Insight for Wealth Management with Watson. Analyze data from many sources with sophisticated, prebuilt industry-designed analytical models, personalize offers to match the changing needs of clients and
In this episode of Finance in Focus, banking experts Likhit Wagle and Boxley Llewellyn describe how banks can use the science of customer insight to take costs out of their business, provide superior customer experiences and work smoothly with fintech start-ups.
Technologies are much better than they were previously. In the past, we'd know when an event had happened. Now, problems related to events can be anticipated. For an interactive demo and purchasing information: http://ibm.co/insight-for-banking
In less than three minutes, this demo offers another way of understanding your customers and managing their portfolios. When clients want to receive personalized advice and tailored portfolio recommendations, how can banks use data to not only enhance the customer experience but also boost customer
When customers of telecommunications providers experience poor service, they readily switch service providers. By leveraging analytics, telecommunications providers can enhance the customer experience while minimizing customer churn and increasing customer loyalty.